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Marketing Communication Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Malaysia , Kuala Lumpur

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

The Marketing Communication Manager will implement and execute the annual hotel Marketing Plan, ensuring timely delivery of initiatives to relevant departments in alignment with the hotel's objectives and Sales & Marketing directives. Responsibilities include driving brand and profile development through advertising, promotions, events, sponsorships, and publicity strategies to maximize revenue generation across rooms, events, and food & beverage.

Job Responsibility:

  • Implement and execute the annual hotel Marketing Plan
  • Drive brand and profile development through advertising, promotions, events, sponsorships, and publicity strategies
  • Develop and execute a year-round media plan
  • Handle advertising and track Marriott online media impressions
  • Ensure understanding and adherence to emergency and crisis management policies
  • Maintain awareness of fire evacuation procedures, health, and safety requirements
  • Collaborate on the F&B Marketing calendar
  • Ensure accuracy of hotel information across all communication channels
  • Uphold brand standards and direction in all materials
  • Assist in preparing the Annual Marketing Plan and Department Objectives
  • Collaborate with marketing teams to expand the brand portfolio
  • Serve as primary communications representative using social media platforms
  • Assist in the Marriott Brand Standard Audit - Marketing
  • Deliver positive client communication
  • Respond to client queries online within 24 hours
  • Champion innovation for online marketing and channel engagement
  • Coordinate and control the photo library
  • Lead hotel photoshoots
  • Compile award submission documents
  • Issue online media releases to promote F&B venues, meeting spaces, and guestrooms.

Requirements:

  • 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 3 years experience in the sales, marketing, digital or related professional area
  • hospitality marketing experience preferred.

Nice to have:

  • Experience in online and brand marketing
  • travel industry experience preferred
  • knowledge of marketing, online marketing required and/or hotel marketing strategies preferred
  • (preferred experience with online marketing, advertising, and finance/budget planning and management)
  • Adobe Photoshop knowledge is a plus.

Additional Information:

Job Posted:
May 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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