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Marketing Automation Specialist

United Kingdom, Epsom · Job Posted June 02, 2026
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Job Description

We're looking for a Marketing Automation Specialist to join our clients' Marketing team. In this role, you'll support the delivery and optimisation of customer communications across multiple digital channels, helping make smarter, data-driven marketing decisions. You'll play a key role in analysing campaign performance, uncovering insights, and identifying opportunities to continuously improve how they engage with their customers.

Job Responsibility

  • Supporting the planning and execution of automated customer communication campaigns across digital channels
  • Monitoring campaign performance against commercial, customer experience, and regulatory metrics
  • Analysing data and producing insightful reports to guide business decisions
  • Enhancing digital communication channels (e.g. personalised content and product videos)
  • Collaborating with internal teams, external agencies, and wider groups stakeholders
  • Assisting with the development of marketing collateral and promotional materials
  • Ensuring brand consistency and alignment across all communications
  • Supporting ad hoc projects aligned with business priorities and regulatory requirements

Requirements

  • Experience in a marketing or communications role with a strong focus on campaign analysis and reporting
  • Advanced analytical skills with the ability to turn data into actionable insights
  • Strong Microsoft Office skills (particularly Excel and PowerPoint)
  • Experience working in a regulated environment (ideally with FCA awareness)
  • Ability to work across multiple stakeholders, including international teams
  • Customer-first mindset with a passion for improving communication
  • Strong attention to detail and organisational skills
  • Excellent communication and stakeholder management abilities
  • Proactive, curious, and eager to continuously improve
  • Comfortable working with large datasets and presenting insights clearly
  • Adaptable and able to thrive in a fast-paced environment
  • Must be a car driver
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