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We're looking for a Marketing Automation Specialist to join our clients' Marketing team. In this role, you'll support the delivery and optimisation of customer communications across multiple digital channels, helping make smarter, data-driven marketing decisions. You'll play a key role in analysing campaign performance, uncovering insights, and identifying opportunities to continuously improve how they engage with their customers.
Job Responsibility
Supporting the planning and execution of automated customer communication campaigns across digital channels
Monitoring campaign performance against commercial, customer experience, and regulatory metrics
Analysing data and producing insightful reports to guide business decisions
Enhancing digital communication channels (e.g. personalised content and product videos)
Collaborating with internal teams, external agencies, and wider groups stakeholders
Assisting with the development of marketing collateral and promotional materials
Ensuring brand consistency and alignment across all communications
Supporting ad hoc projects aligned with business priorities and regulatory requirements
Requirements
Experience in a marketing or communications role with a strong focus on campaign analysis and reporting
Advanced analytical skills with the ability to turn data into actionable insights
Strong Microsoft Office skills (particularly Excel and PowerPoint)
Experience working in a regulated environment (ideally with FCA awareness)
Ability to work across multiple stakeholders, including international teams
Customer-first mindset with a passion for improving communication
Strong attention to detail and organisational skills
Excellent communication and stakeholder management abilities
Proactive, curious, and eager to continuously improve
Comfortable working with large datasets and presenting insights clearly
Adaptable and able to thrive in a fast-paced environment