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The Marketing Automation Manager is responsible for designing, building, and optimizing automated marketing programs that drive customer engagement, lead generation, conversion, and retention. This role oversees the end‑to‑end execution of automated campaigns, manages the marketing tech stack, partners with cross‑functional teams, and ensures that all programs are executed with precision, alignment, and measurable ROI.
Job Responsibility:
Own the strategy, development, and execution of multi‑channel marketing automation campaigns (email, SMS, in‑app messaging, nurture flows, lead scoring, etc.)
Build and manage workflows, segmentation strategies, and triggered lifecycle campaigns using tools such as HubSpot, Marketo, Pardot, Eloqua, Klaviyo, or similar platforms
Partner with marketing, sales, and product teams to translate business goals into automated programs that improve funnel performance and pipeline velocity
Manage and continuously optimize lead scoring models, routing logic, and database hygiene initiatives
Oversee A/B testing strategies and performance analysis to improve open rates, CTR, conversions, and overall customer engagement
Ensure compliance with email and data regulations (CAN‑SPAM, GDPR, CASL, CCPA)