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We are looking for an enthusiastic, highly motivated individual to join the FT Professional Marketing Operations team. Reporting into the Marketing Automation Team Lead, supporting the Marketing team by creating, developing, optimizing and reporting on marketing campaigns.
Job Responsibility:
Execute on Marketing campaign builds and QA in our Marketing Automation platform, Salesforce and relevant third party integrated systems including our CMS platform
Support, as needed, the maintenance of all operational campaigns including lead flow, lead scoring, and data quality
Ensure campaign setup and processes are in line with overall platform architecture and lead flow/ data scoring programs
Understand the levers for campaign optimization and be able to identify and articulate opportunities to increase performance
Communicate and troubleshoot campaign build delivery, in alignment with agreed SLAs, with Marketing Automation team, Team Lead, Marketing and other stakeholders
Adhere to agreed SLAs set by the Marketing Automation Team Lead with our Marketing stakeholders
Aligning with an agreed roadmap, complete tests to optimise existing campaigns
Leveraging a reporting template, ensure each campaign has aligned reporting available to stakeholders
Deliver regional/ segment specific reporting on campaign performance, identifying bright spots and opportunities to optimise performance
Ensure best deliverability practices by building, testing and monitoring sent emails, ensuring that they function correctly across all major email clients and devices
Support the integration of our Marketing Automation platform in Group website assets, including forms, tracking and personalised content
Contribute to the Marketing Automation platform best practice adding to the team’s knowledge share
Requirements:
One or more years’ experience in marketing automation including nurture, segmentation and program reporting
Experience with A/B and multivariate experiments
Knowledge of best in class deliverability practices
Ability to communicate regularly and efficiently with a global team of stakeholders
Ability to juggle and prioritise projects from multiple stakeholders
Must be proactive have the ability to think creatively, ask questions and test ideas
A team player, who is a strong, confident communicator and collaborator
Knowledge of GDPR and impact on Marketing and Communications globally
Nice to have:
Marking Automation platform certification
Salesforce CRM
An understanding of Customer Relationship Marketing (CRM)
Proven experience in optimising landing pages and user funnels