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At Movember, our supporters are at the heart of everything we do. As our Marketing Automation Coordinator, your mission is to design and deliver smart, data-led digital journeys that connect supporters to Movember’s impact and keep them engaged year-round across our global markets. You will sit within the Marketing Automation team and play a hands-on role in shaping how Movember shows up in inboxes, on phones and through automated touchpoints, balancing creativity, data and audience insight to deliver remarkable supporter experiences.
Job Responsibility:
Planning, building and delivering automated journeys across email, SMS and push notifications using Movember’s marketing automation platform
Executing orchestrated, triggered and campaign-based communications that support acquisition, engagement and retention objectives
Partnering with content, creative and brand teams to brief, develop and refine automation content and templates
Building, testing and quality-assuring campaigns, including rendering, dynamic content and personalisation across devices
Applying a test-and-learn approach through experimentation and A/B testing to improve supporter experience and campaign performance
Analysing campaign performance and contributing insights to inform future automation strategy and optimisation
Supporting consistent, audience-centred experiences across all global markets while ensuring localisation and accuracy
Championing data, audience insight and brand standards across all automated communications
Requirements:
3+ years’ hands-on experience delivering email marketing using an enterprise marketing automation platform (Salesforce Marketing Cloud strongly preferred)
Demonstrated experience building automated journeys, including triggered emails, multi-step campaigns and cross-channel communications
Experience executing experimentation and A/B testing within email or automation programs and using results to inform optimisation
Strong experience working with audience data, segmentation and personalisation to drive engagement
Practical experience building and testing campaigns, including QA, rendering checks and dynamic content
Basic HTML experience used within email or marketing automation environments
Experience delivering campaigns across multiple regions or markets, including working with localisation requirements
Nice to have:
Exposure to email deliverability, list health management or unsubscribe reduction strategies
Experience working in a global, purpose-led or not-for-profit organisation
Familiarity with digital communications best practices across email, SMS and push channels
Experience partnering closely with data or insights teams to interpret performance and inform strategy
What we offer:
Flexible hybrid working from home and our modern Richmond office
Finish work at 2pm on Fridays (Dec-Aug)
NFP salary packaging (pay less tax)
13 weeks paid parental leave and 5 weeks annual leave
Fun & collaborative culture with employee social events
Free Headspace subscription and other wellbeing initiative