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We are seeking a highly organized, proactive, and creative Marketing Associate to support retention and innovation initiatives within a dynamic retail marketing team. This junior-level role is ideal for someone eager to learn, collaborate, and contribute to high-impact campaigns that drive customer loyalty, engagement, and growth. The Marketing Associate will work closely with cross-functional partners across Marketing Strategy, PR, Digital Marketing, Creative, Digital Product, Data/Tech, and E-Commerce Site teams to help execute strategies that elevate the overall customer experience.
Job Responsibility:
Assist in developing and rolling out retention-focused campaigns, including loyalty programs, seasonal activations, and personalized outreach
Coordinate timelines, asset delivery, and stakeholder communication for smooth execution of marketing initiatives
Help identify innovative messaging and incremental editorial approaches to increase audience engagement
Support planning and execution of CRM activations across email, SMS, push notifications, and app channels
Maintain the CRM benefits calendar and ensure alignment with broader promotional and marketing timelines
Manage the TikTok content calendar and assist in coordinating content with internal teams, PR partners, and cross-functional business units as needed
Assist in reviewing and monitoring TikTok content creators to support brand safety standards
Contribute to pilot programs and A/B testing across new and emerging marketing tactics (e.g., SMS, experimental activations)
Track campaign performance metrics and compile insights to inform future innovation efforts
Assist in identifying key customer lifecycle moments—such as welcome, post-purchase, winback, and price-drop opportunities—to support engagement and retention
Collaborate with CRM and analytics teams to analyze performance data and uncover gaps or friction points
Support the development of journey-based campaigns across email, SMS, site, and social channels that align with seasonal priorities and product launches
Partner with Email, SMS, and Site teams to ensure cohesive messaging and strategic alignment
Work with creative and digital teams to ensure assets and functionality support campaign goals and brand standards
Coordinate with Consumer Insights and Analytics teams to measure campaign results and extract key learnings
Maintain tracking documents and prepare weekly performance summaries
Prepare meeting agendas, document action items, and capture next steps
Provide project management support, activation follow-ups, and logistical coordination
Requirements:
Bachelor’s degree in Marketing, Communications, Business, or a related field
1–2 years of internship or entry-level experience in marketing (retail, consumer products, or entertainment experience preferred)
Strong organizational skills with excellent attention to detail
Strong written and verbal communication skills
Familiarity with digital marketing channels (email, social, SMS) and basic analytics
Proficiency with Microsoft Office and project management tools
Interest in storytelling, creativity, and innovative marketing approaches
What we offer:
medical, vision, dental, and life and disability insurance