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Marketing and Business Support Officer

United Kingdom, Leeds 27000.00 - 40000.00 GBP / Year · Job Posted September 02, 2025
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Job Description

Marketing and Business Support Officer role in a forward-thinking company, balancing digital marketing, operational support, and business development tasks in the construction industry

Job Responsibility

  • Maintain and update the company website, featuring blogs, team updates, and case studies
  • Schedule and post engaging content across LinkedIn, TikTok, Instagram, and other platforms
  • Create eye-catching marketing materials, graphics, and short videos
  • Run targeted email marketing campaigns and segment audience lists effectively
  • Assist with PPC campaign setup, monitoring, and reporting (Google Ads, Meta, LinkedIn Ads)
  • Track and report digital performance across social media, web, and email platforms
  • Manage client, contact, and project data within our CRM system
  • Organise internal drives and databases for clarity and efficiency
  • Provide support for new team member onboarding and administrative tasks
  • Assist with compliance and risk-related administration, including data security and GDPR
  • Maintain records of policy reviews, training logs, and documentation
  • Conduct research to identify new leads and support bid writing
  • Help maintain contact databases and build professional relationships
  • Drive process improvements and digital automation where relevant

Requirements

  • Experience in CRM management and customer service
  • Organised, detail-oriented, and confident in managing varied tasks
  • Familiarity with website CMSs such as WordPress
  • Comfortable using social media platforms and scheduling tools
  • Proficient in Microsoft 365, cloud tools, and basic reporting
  • Strong written and verbal communication skills
  • Completed or currently undertaking a Digital Marketer (Level 3) apprenticeship or equivalent qualification/experience

Nice to have

  • Previous experience in a construction consultancy or professional services environment
  • Background in the construction or property sector
  • Experience with email platforms like Mailchimp and basic video editing tools

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