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Join a leading financial services organization, partnering with Aquent, where innovation meets impact. This company is dedicated to empowering individuals and institutions through insightful financial solutions and cutting-edge technology. They foster a dynamic environment where collaboration drives success and every project contributes to a larger mission of client empowerment and market leadership. Are you a proactive and skilled project support professional ready to make a significant impact on how a large marketing team operates? We’re seeking a pivotal contributor to lead a critical workflow optimization initiative, transforming processes and driving efficiency. This role is your chance to be a key driver of change, directly influencing how a major financial services organization communicates and delivers value to its customers. As a Project Support Contractor, you will be at the forefront of enhancing operational excellence within the marketing department. You will spearhead efforts to streamline workflows, implement best practices, and ensure the seamless adoption of new tools and processes. Your work will directly translate into improved team effectiveness, clearer communication, and successful project outcomes across the organization. This role offers a unique opportunity to lead transformative initiatives, innovate solutions for complex operational challenges, and collaborate with diverse teams across a dynamic marketing organization. Your contributions will directly enhance the efficiency and strategic impact of marketing efforts, playing a crucial part in the company’s continued success and market leadership.
Job Responsibility:
Lead comprehensive process analysis and optimization initiatives to significantly enhance efficiency and effectiveness within key projects
Develop and deliver engaging, comprehensive training materials and sessions to support new initiatives and ensure successful adoption
Strategically lead change management efforts, proactively identifying and mitigating roadblocks, guiding stakeholders through transitions, and fostering acceptance of new processes and tools
Design and execute robust communication strategies to ensure clarity, understanding, and engagement among all project stakeholders
Support the integration of technical best practices, focusing on optimizing the utilization of workflow management and collaboration platforms to ensure seamless operational integration
Manage and facilitate pilot programs to rigorously test and refine project deliverables, actively gathering user feedback for continuous improvement cycles
Identify, cultivate, and empower project champions and key influencers to build momentum and accelerate the adoption of new workflows and tools
Collaborate closely with the project team, consistently soliciting and incorporating feedback to enhance project support and optimize overall outcomes
Requirements:
Mid-level experience in project support, focusing on workflow optimization or operational excellence
Demonstrated ability to lead process analysis and implement efficiency improvements
Strong background in developing and delivering effective training programs and materials
Expertise in leading change management initiatives, including stakeholder engagement and resistance mitigation
Exceptional communication strategy design and execution skills
Experience supporting the implementation of technical best practices, ideally with workflow management and collaboration platforms
Ability to manage pilot programs, gather feedback, and drive continuous improvement
Skilled in identifying and cultivating project champions and fostering adoption
Proactive approach to problem-solving and a commitment to continuous refinement
Strong collaborative spirit, with a track record of incorporating feedback into project outcomes