This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are looking for a skilled Marketing Analyst to join our team on a contract basis in New Jersey. In this role, you will play a crucial part in transforming customer data into actionable insights, enabling strategic decision-making and enhancing customer experiences. This position offers the opportunity to collaborate across departments and leverage your analytical expertise to drive meaningful outcomes.
Job Responsibility:
Analyze large datasets from various sources, such as customer surveys, operational metrics, and feedback channels, to uncover insights and trends
Map and evaluate customer journeys to identify friction points and opportunities for improvement
Apply advanced statistical methods and tools, including AI and Natural Language Processing, to conduct sentiment analysis and root cause evaluations
Develop and maintain dashboards and visualizations using tools like Tableau to monitor customer experience metrics
Translate complex data into compelling narratives and presentations that resonate with both technical and non-technical audiences
Partner with cross-functional teams to share findings, develop action plans, and measure the effectiveness of customer-focused initiatives
Advocate for a customer-centric approach by presenting data-driven insights to stakeholders and leadership
Gather and align business requirements to ensure analytical efforts support organizational goals
Requirements:
Bachelor’s degree in Marketing, Business Analytics, or a related field
3-5 years of experience in data analytics, customer experience, or similar roles
Proficiency in marketing analytics tools such as Google Analytics, Adobe Analytics, and Google AdWords
Strong experience with data visualization platforms like Tableau
Familiarity with CRM systems and customer experience platforms such as Qualtrics or Medallia
Demonstrated ability to communicate complex data insights effectively to diverse audiences
Proven analytical skills with a focus on problem-solving and big-picture thinking
Ability to work independently and collaboratively in a fast-paced environment
What we offer:
medical, vision, dental, and life and disability insurance