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We're looking for an organised, detail-oriented Marketing Administrator to support our Marketing team on a part-time, fixed-term basis. This is a varied, hands-on role at the operational heart of the team – managing the flow of printed literature and marketing materials that keep our 200+ branches running smoothly, alongside reporting, data analysis and general marketing support.
Job Responsibility
Manage the end-to-end process for ordering and coordinating printed marketing materials for both franchise and corporate branches
Receive and review literature requests submitted by franchise partners via Jira, checking all requests against brand guidelines before approving
Liaise with the external design supplier to commission artwork, providing detailed briefs and managing approvals
Manage the relationship with GreenThumb's print supplier, obtaining quotes, placing orders, tracking deliveries and resolving any issues
Coordinate quarterly corporate literature orders: collate customer volume data from Salesforce, communicate with branches and Regional/Branch Operations Managers, obtain quotes and manage the full ordering process
Upload approved artwork to the print supplier Marketplace so franchise branches can self-serve and reorder personalised items
Check incoming invoices against quotes and pass to Finance with the correct cost centre coding
Maintain accurate records of all literature orders, specifications and supplier correspondence
Create monthly marketing reports using Microsoft Excel and PowerPoint, drawing on data from multiple sources
Review and analyse campaign data to assess the effectiveness of marketing strategies and activity
Evaluate website and campaign performance using tools such as Google Analytics, reporting on key metrics
Prepare, distribute and analyse customer feedback surveys and other forms of feedback, summarising key findings for the team
Carry out market research and competitor analysis to support the wider marketing team
Maintain and organise the digital filing system, ensuring assets are correctly stored and easily accessible
Manage the digital asset management (DAM) system – uploading, tagging and archiving creative assets
Upload and update content on the GreenThumb website as required
Act as a first point of contact for telephone, email and in-person enquiries from branches, responding directly or directing to the appropriate colleague
Provide general administrative support to the marketing team as required
Support the Head of Marketing with ad-hoc tasks and projects as needed
Carry out any other duties relevant to the role as required
Requirements
Previous experience in an administrative role
Excellent written and verbal communication skills, including confidence managing supplier and internal stakeholder correspondence
High level of attention to detail and accuracy
Confident using Microsoft Office, particularly Word, Excel, Outlook and PowerPoint
Strong organisational skills with the ability to manage and prioritise a varied workload
Ability to work independently and use initiative without close supervision
Comfortable working under pressure and meeting deadlines
A proactive, reliable and methodical approach to work
Nice to have
Experience in a marketing team or marketing-related environment
Experience managing supplier relationships or coordinating print/production processes
Familiarity with Google Analytics or similar web analytics tools
Experience with project management or ticketing tools such as Jira
Experience with digital asset management or content management systems
What we offer
22 days' holiday entitlement (pro-rata) plus bank holidays