Market specialist

The Global Response Operations organization within Global Operations is dedicated to responding to real-time crises, proactively identifying and evaluating emerging risks, and conducting risk-related investigations to benefit our community. By consistently managing incidents and crises to resolution, the team drives continuous improvement in partnership with groups across Meta. As the operational devision of Meta’s Trust and Safety efforts, the Specialized Enforcement Operations (SEO) team tackles high-priority, complex, or regulatory enforcement challenges that require specialized operational support. This includes leveraging local knowledge, policy expertise, and language insights—going beyond what standard systems or scaled solutions can provide. The SEO team is flexible and agile, able to deploy enforcement expertise to shifting priorities and dynamic situations, always bringing the necessary local context and functional skills. We are seeking a solutions-oriented, data-savvy Market Specialist who is passionate about providing a high quality support experience for our community of users and advertisers. In this role, you will work with the Europe team to review and enforce on content reported for potential abuse, resolve user account issues, and improve the overall support experience for the region. You will also address enforcement issues across a wide range of Meta markets, collaborating with cross-functional partners to ensure the best possible experience for users on our platforms. As part of a data-driven analysis environment, you will help protect our communities by enforcing policies, optimizing and automating processes, solving challenging problems, preventing future issues, and scaling our operations to meet evolving needs.