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The Market Sales Manager leads assigned Territory Sales Managers (TSMs) and Business Development Managers (BDMs) to provide Independent Store Owners (ISOs) and Company Owned Stores (COSs) with sales resources to grow market share in both retail and wholesale business segments. This role champions TSM and BDM teams to deliver ISO market leading inventory readiness, training and competitive pricing strategies. The Regional Sales Manager will empower the TSM and BDM to drive sales. The RSM will hold the TSM and BDM accountable for great results in the market they service. The RSM will directly partner with ISO and COS to grow market share and provide partnership on new distribution opportunities.
Job Responsibility:
Manages TSM and BDM teams on the Independent Store Owners (ISO) execution of HQ Retail and Wholesale strategies and initiatives
Supports COS commercial sales initiatives
Identifies and cultivates new customers: New Store Owners, IBS, Retail and Wholesale
Ensures TSM and BDM teams are actively engaged and completing necessary trainings
Evaluates TSMs/BDMs on their ability to delivery of the NAPA Commercial Value Proposition
Leverages CRM to maximize TSM/BDMs productivity and presentations
Establishes solid relationships with ISOs and large wholesale customers
Performs effective and efficient territory management to include pre-planning of weekly travel, including mandated notification to ISO of pending visitation
Conducts sales presentations to individuals as well as groups
Builds DC sales department bench strength through coaching and mentorship
Partners with HR in the areas of hiring, talent development, employee engagement and training
Reviews and understands DC/COS/ISO financial and operating information
Cultivates a culture enabling NAPA to be the preferred employee in markets served
Lead monthly group sales meeting
Lead weekly one-on-one sales meetings
Requirements:
HS Diploma or equivalent required
2-5 years direct sales experience
Proficient knowledge of CRM software and MS Office Suite
Strong knowledge of NAPA operations and systems and/or ability to learn
Demonstrated ability to grow customer base to consistently meet or exceed sales and profit quotas
Demonstrated ability to build and lead a high-performing teams
Sales driven and customer focused
Strong focus on exceeding customer expectations
Strong analytical/problem solving skills
Ability to multi-task, prioritize and effectively project manage initiatives