Market Sales Application Support Senior Analyst Job at Citi (Belfast)

Resident Application Analyst Team Leader

Technology consulting role providing technical support and leadership in creatin...

Location

South Korea , Daejeon

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

12+ years of professional experience
Master of Arts/Science or equivalent degree in computer science or related area of study
HPC experience preferred
NVIDIA GPU, Arm technology experience preferred
C/C++, Fortran, CUDA language users preferred
Parallel technology users preferred (Threading, OpenMP, MPI)
Performance optimization technology preferred
AI/ML/DL technology and experience preferred
Python, Perl, Script technology and experience preferred
Advanced subject matter expertise of IT products, applied technologies and processes

Job Responsibility

Provide technology consulting to external customers and internal project teams
Provide technical support and leadership in technology solutions creation
Create and maintain effective customer relationships
Maintain knowledge of leading edge technologies
Actively contribute to company's solutions portfolio
Shape technical direction and strategies
Lead large cross functional teams
Provide technical direction to resolve complex issues
Provide advanced technical consulting for proposal efforts and solution design
Provide consulting advice to customer senior IT leadership

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Senior Trust Analyst

The Trust Engagement team is a globally distributed group of risk professionals ...

Location

Poland , Gdańsk

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas
Expertise to guide discussions about security and risk trade-offs
Customer facing or consulting engagement experience
Success with customer, executive, or board member briefings on strategy
Knowledge of security, compliance and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS, C5)
Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust
Understanding of cybersecurity principles and their application in a SaaS context
Understanding infrastructure and delivery models of SaaS products
Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services

Job Responsibility

Represent Atlassian with our Strategic & Enterprise customers to remove trust as a blocker for customer acquisition, customer migration, and long term customer retention
Be accountable for engaging in a variety of Atlassian customer facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures
Manage complex customer security reviews & audits
Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
Mentor team through technical leadership and knowledge sharing.

What we offer

Health and wellbeing resources
Paid volunteer days
Various perks described at go.atlassian.com/perksandbenefits.

Fulltime

Senior Trust Analyst

The Trust Engagement team is a globally distributed group of Security and Risk p...

Location

Poland , Gdańsk

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas
Expertise to lead discussions with decision makers about security and risk trade-offs
Direct customer-facing or consulting engagement experience
Success with customer, executive, or board member briefings on strategy, including impactful and effective presentations
Knowledge of security, compliance, and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS, C5, DORA, NIS2)
Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust
Experience with cybersecurity principles and controls, including their application in a SaaS context
Understanding infrastructure and delivery models of SaaS products
Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services

Job Responsibility

Represent Atlassian with our Strategic & Enterprise customers to manage trust-related questions and concerns for customer acquisition, customer migration, and long term customer retention
Be accountable for engaging in a variety of Atlassian customer facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, Privacy measures, Resilience efforts and Anti-Abuse program
Manage complex customer security reviews & audits
Support Atlassian’s legal teams in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
Mentor team through technical leadership and knowledge sharing.

What we offer

Health and wellbeing resources
Paid volunteer days
Wide range of perks and benefits designed to support you and your family.

Senior Trust Analyst

The Trust Engagement team is a globally distributed group of risk professionals ...

Location

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5-7+ years experience working with customers across Security, Governance, Risk and Compliance domain areas
Expertise to guide discussions about security and risk trade-offs
Customer facing or consulting engagement experience
Success with customer, executive, or board member briefings on strategy
Knowledge of security, compliance and privacy frameworks & standards (e.g., GDPR, HIPAA, SOC2, ISO27001, NIST 800-53, PCI-DSS)
Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions
Familiarity with large-scale enterprise SaaS platforms and challenges across security, privacy and compliance related to customer trust
Understanding of cybersecurity principles and their application in a SaaS context
Understanding infrastructure and delivery models of SaaS products
Proficient knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services

Job Responsibility

Represent Atlassian with our customers to remove trust as a blocker for customer acquisition, customer migration, and long term customer retention
Be accountable for engaging in a variety of Atlassian customer facing initiatives. Your primary focus will involve helping our customers gain an understanding of Atlassian’s commitment to Trust by articulating our Security practices, Compliance posture, and Privacy measures
Manage complex customer security reviews & audits
Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements
Represent the Voice of the Customer by identifying deal blockers and friction points to influence Security, Product & Engineering strategy in meeting customer expectations
Drive customer facing Trust collateral by publishing publicly facing materials, presentations, white papers
Provide security, compliance, and privacy education and training to internal partner teams in Sales, Product Marketing, Legal, etc.
Mentor team through technical leadership and knowledge sharing

What we offer

health and wellbeing resources
paid volunteer days

Applications Support Senior Analyst

The Market Sales Application Support Senior Analyst provides technical and busin...

Location

Canada , Mississauga

Salary:

94300.00 - 141500.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

5-8 years' experience in an application support role working with global teams
Understanding of SQL, Linux/Unix, Batch Scheduling and monitoring software (such as ITRS, graphana, OTEL)
Experience with some programming languages, AI tools and willingness/ability to learn
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Issue tracking and Incident reporting using tools
Ability to plan and organize workload in a high demanding environment being able to adjust quickly to changes and re-prioritization
Ability to communicate appropriately to relevant stakeholder
Bachelor’s/University degree or equivalent experience

Job Responsibility

Provide technical and business support for users of Citi’s Market Sales Applications
Provide quick resolutions to app issues, driving stability, efficiency and effectiveness improvements
Play a pivotal role in supporting functions across Markets, Banking, and Services globally and as part of a follow the sun support model
Provide direct support to Market sales users for their Account Plans, Contacts and relationship management tools
Develop and maintain technical support documentation
Assess risk and impact of production issues and escalate to business and technology management in a timely manner
Review and develop application contingency planning to ensure availability to users
Partner with appropriate development and production support areas to prioritize bug fixes and support tooling requirements
Review, approve and Conduct application deployment into production
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, Capacity and resiliency initiatives

Fulltime

Sales Support Analyst/Salesforce Admin

This position performs a variety of sales support and administrative assignments...

Location

United States

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

BA/BS degree in a business or related discipline
3-5 years previous successful experience in a sales analyst or sales operations role
Experience with Salesforce reporting, Power BI, HubSpot, Excel Pivot Tables, Comfort with CRM Software – ability to pull data out of multiple sources and build reports
Intermediate knowledge of Salesforce or CRM tools and platforms
Excellent interpersonal, verbal, and written communication skills
Self-directed with ability to work both independently and collaboratively in a virtual working environment
Strong organizational skills and highly developed ability to multi-task and prioritize effectively
Highly adaptable and capable of working in a very fast-paced, dynamic environment
Self-starter, independently driven to succeed
Approximately 10% travel for sales meetings and company-wide meetings

Job Responsibility

Produces and communicates reporting and analytics of sales data under the direction of the VP, Operations, and VP, Distribution, and in collaboration with Finance team
Performs Salesforce administration and automation in alignment with project goals. Participates in cross-functional project design teams
Leverages Salesforce Reporting capabilities to communicate and enhance business intelligence and analytics dashboards
Provides administrative support for Managing Directors including expenses, travel booking, calendar management
Maintain and administer sales campaigns to support corporate marketing initiatives, partners with Digital Marketing team
Work closely with -senior leaders on all Shared Services efforts (Marketing, Finance, Technology, etc.)
Supports all marketing initiatives that involve the sales department (surveys, drip marketing campaigns, conferences, and prospect events.) Partner on the development of sales material such as sales presentations, sell sheets, and other sales material to support sales strategies and initiatives
Maintain all sales data integrity including pipeline, new business, sales meetings, individual territory and prospect strategy
Provide RFP writing support to SME groups and Managing Directors to support business growth
Assist with all logistics around all sales team activities, including coordination of all SNS sales meetings (weekly territory calls, quarterly and annual sales meetings) including meeting logistics, creation of agendas and presentations

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Senior Director, Customer Adoption Marketing

The Sr. Director of Customer Adoption Marketing is a senior, highly visible lead...

Location

United States , New York

Salary:

260000.00 - 325000.00 USD / Year

BlackLine

Expiration Date

Until further notice

Requirements

12+ years of experience in Customer Marketing, Product Marketing, Lifecycle Marketing, or GTM leadership within enterprise SaaS
5+ years in senior leadership roles, building and scaling customer-facing marketing or adoption functions
Proven experience designing and operating customer adoption, advocacy, and expansion programs at scale
Strong understanding of enterprise customer lifecycles, renewal dynamics, and value realization
Demonstrated ability to partner cross-functionally with Product, Sales, Customer Success, Enablement, and Executive Leadership
Track record of elevating a function from reactive service delivery to strategic business ownership
Exceptional storytelling, executive communication, and stakeholder influence skills
Data-driven mindset with experience tying customer programs to business outcomes (adoption, retention, expansion, win rates)

Job Responsibility

Define and lead BlackLine’s global Customer Adoption Marketing strategy, spanning onboarding, adoption, value realization, expansion, and advocacy
Establish Customer Adoption Marketing as a strategic GTM function, aligned to corporate priorities, platform strategy, and product roadmaps
Own vision, operating model, success metrics, and roadmap for all customer adoption programs through deep alignment with Customer Success, Lifecycle and Marketing teams where applicable
Partner deeply with Customer Success, Lifecycle Marketing, and RevOps to design and execute customer adoption, education, and expansion programs
Translate product value and roadmap evolution into adoption-driven campaigns and customer motions
Support renewal and expansion goals by reinforcing realized value and future-state opportunity
Assist with evolution of Blackline community ecosystem of BlackLine’s customer community ecosystem, including, BlackLine User Groups, customer councils and advisory boards, executive peer forums and leadership programs
Partner with Customer Success, Field Marketing, Events, and Product to ensure community programs reinforce adoption and education, surface customer insights that inform roadmap and GTM strategy, and strengthen peer-to-peer advocacy and executive relationships
Ensure community programs are outcome-driven, with clear alignment to adoption, retention, expansion, and customer satisfaction goals
Lead global customer storytelling and advocacy programs, including customer case studies and success stories, customer references and executive advocacy, and peer review platforms (G2, Gartner Peer Insights, TrustRadius, etc.)

What we offer

short-term and long-term incentive programs
robust offering of benefit and wellness plans

Fulltime

Principal Product Manager – Critical Infrastructure

The Principal Product Manager – Critical Infrastructure (PdM) is responsible for...

Location

United States , Columbia

Salary:

Not provided

Owl Cyber Defense

Expiration Date

Until further notice

Requirements

15+ years in technical product development
5+ years specific to hardware and software Product Management experience
Experience as a Product Manager having delivered product releases on a cadence
Entrepreneurial spirit and product development experience
Experience supporting secure systems in regulated or critical infrastructure industries
B.S. degree in a technical discipline preferred, advanced degrees a plus
Applicants must be willing and able to obtain/maintain a U.S. Government security clearance
Familiarity with OT/ICS protocols (e.g., Modbus, OPC-UA) and secure remote access technologies
Understanding of industry compliance standards such as NERC CIP, NIST 800-82, or IEC 62443 is a plus
Collaborative problem-solving, organizational, and analytical skills

Job Responsibility

Devise short-term and long-term strategy for development and growth
Work directly with customers to validate requirements and define new solutions
Perform market research and competitive analysis for core product features
Research, design, plan, develop and evaluate advanced network technologies to translate customer requirements and strategic business objectives into final product design
Draft user stories for new product features
Manage product growth & initiate plans to optimize revenue
Work with Sales and Marketing to execute go-to-market strategies and pricing mechanisms to drive business growth
Facilitate development metrics and manage budget
Plan & implement strategies to counter competitive products in the market
Proactively work with Sales, Marketing and Engineering stakeholders to effectively communicate development priorities and release schedules

Market Sales Application Support Senior Analyst

Citi

Location:
United Kingdom , Belfast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 08, 2026

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