This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Join us at Barclays as a Market Risk Analyst - Site Reliability Engineer (SRE). At Barclays, we’re shaping the future of banking by ensuring our critical credit risk platforms remain resilient, reliable, and always available. As a Credit Risk Analyst SRE, you’ll sit at the heart of our technology and risk landscape, supporting systems that are fundamental to how we manage and measure credit risk across the bank. This role offers the opportunity to work in a fast‑paced investment banking environment, combining strong technical expertise with operational excellence and close collaboration across global teams to support the bank’s credit risk systems. You will ensure they are running reliably, monitor automated processes, fix problems quickly, and coordinate with global teams using structured IT processes.
Job Responsibility
Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations
Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients
Develop the support model and service offering to improve the service to customers and stakeholders
Execution of preventative maintenance tasks on hardware and software and utilisation of monitoring tools/metrics to identify, prevent and address potential issues and ensure optimal performance
Maintenance of a knowledge base containing detailed documentation of resolved cases for future reference, self-service opportunities and knowledge sharing
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management
Identification and remediation or raising, through appropriate process, of potential service impacting risks and issues
Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency
Actively tune monitoring tools, thresholds, and alerting to ensure issues are known when they occur
Requirements
Hands-on/technical experience with high proficiency in SQL, Database Technologies, Unix, Windows, primarily within Investment Banking domain
Experience with ITIL concepts and best practices
Experience of using configuration management tools and reporting (preferred Service Management Tool - Service First / SNOW)
Experience in batch monitoring tools (preferably, Autosys)
Nice to have
Good understanding of ITIL methodologies as applicable to Application Management function
Strong project management skills
Understands follow-the-sun model, experience in working with India and offshore teams