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Maintains the transient rooms inventory for a given cluster and responsible for maximizing transient revenue. Releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.
Job Responsibility:
Maintains the transient rooms inventory for a given cluster and responsible for maximizing transient revenue
Releases group rooms back into general inventory and ensures clean booking windows for customers
Recommends pricing and positioning of cluster properties
Oversees the inventory management system to verify appropriateness of agreed upon selling strategies
Analyzes information, identifying current and potential problems and proposing solutions
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Observes, receives, and otherwise obtains information from all relevant sources
Submits reports in a timely manner, ensuring delivery deadlines
Conducts sales strategy analysis and refines as appropriate to increase market share for all properties
Assists hotels with pricing and provides input on business evaluation recommendations
Maintains accurate reservation system information
Checks distribution channels for hotel positioning, information accuracy and competitor positioning
Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals
Generates updates on transient segment each period
Assists with account diagnostics process and validates conclusions
Ensures property diagnostic processes (PDP) are used to maximize revenue and profits
Initiates, implements and evaluates revenue tests
Takes a predetermined strategy and drives the execution of that strategy
Demonstrates knowledge of job-relevant issues, products, systems, and processes
Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems
Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders
Ensures hotel strategies conform to brand philosophies and initiatives
Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate
Communicates proactively with properties regarding rate restrictions and strategy
Manages rooms inventory to maximize cluster rooms revenue
Leads efforts to coordinate strategies between group sales offices
Supports cluster selling initiatives by working with all reservation centers
Uses reservations system and demand forecasting systems to determine, implement and control selling strategies
Provides recommendations to improve effectiveness of revenue management processes
Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners
Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities
Promotes and protects brand equity
Develops constructive and cooperative working relationships with others, and maintaining them over time
Develops and manages internal key stakeholder relationships in a proactive manner
Acts as a liaison, when necessary, between property and regional/corporate systems support
Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner
Enters, transcribes, records, stores, or maintains information in written or electronic form
Attends staff/forecast/long range meetings as requested by properties
Requirements:
2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major
2 years experience in the revenue management, sales and marketing, or related professional area
Proficiency in Korean (spoken and written) is required