Market Research Fieldwork Manager

• Understanding costing sheets and specifications
• Attending kick-off meetings with clients / internal teams
• Developing / reviewing screeners, discussion guides, and questionnaires
• Reviewing and testing programmed questionnaires for best practice data collection, working with our internal scripting, translation, testing and data processing departments
• Conducting briefings with internal fieldwork teams and external vendors
• Managing the recruitment process
• Tracking project profitability
• Overseeing change control and scope creep management
• Confident and timely client management
• Effective reporting on project progress
• Recognising potential barriers and challenges, before or during projects, and offering solutions
• Meeting all applicable market research quality standards and regulations
• Accurate administration support to wind down projects and capture learnings

• 2+ years’ experience in project management
• Flexible, organised approach with strong multitasking, time management and prioritisation
• Strong team player with excellent communication and interpersonal skills, and the aptitude to learn how to effectively manage clients
• Tenacious personality with an eye for detail and ability to problem solve using own initiative
• Competent user of Microsoft Office including Excel
• Understanding of data collection management

• Knowledge of other languages and cultures advantageous
• Previous CATI experience advantageous

We look to deliver impactful benefits across our hubs, that align with our Values and the needs of our associates