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Market People Partner

United States, Grand Rapids · Job Posted May 03, 2026
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Job Description

The Market People Partner serves as a trusted HR advisor and leader for the NAPA People (HR) team in their assigned area, to implement high impact people initiatives. Reporting to the Director, People, they partner closely with leaders to develop strategic alignment and guidance on core People functions (e.g., talent acquisition, talent planning, onboarding, learning and development, employee engagement, performance management, compensation, and compliance). The Market People Partner ensures the engagement of NAPA’s growing employee workforce by effectively managing all components of the employee lifecycle to drive NAPA strategic priorities.

Job Responsibility

  • Proactively consults with NAPA leadership to ensure short and long-term talent needs are fulfilled through effectively implementing talent acquisition, talent planning and employee retention efforts.
  • Partner with Talent Acquisition team to review and monitor staffing needs, and ensure facilities remain staffed to meet priority business needs.
  • Partners with HR Talent Planning COE and Managers to assess current workforce capabilities, identify current readiness and succession gaps, and provides targeted development experiences as needed.
  • Requires ambitious standards in performance management, employee coaching, discipline documentation and other employment documentation from People teammates.
  • Manages employee programs, including new hire onboarding and orientation, manager training, compliance training, skill and process-based learning and development, and offboarding.
  • Leads and supports key employee focused events throughout the year such as performance reviews, leadership meetings, monthly meetings, engagement surveys, safety programs, and benefits enrollment.
  • Conducts data collection, reporting and analysis across teammate lifecycle for informed decision-making such as employee retention reporting to identify turnover trends, root causes, and partnering with leaders to implement targeted engagement and development strategies.
  • Maintains compliance with company, federal, state, and local regulations related to policies, employment, compensation, safety, workers compensation and security.
  • Ensures the accurate processing of payroll for hourly and salaried staff (including payroll deductions, salary adjustments, timesheet reconciliation & time/attendance tracking)
  • Ensures relevant administrative employee files are maintained. Including accurate and up-to-date employee data within the HRIS system.
  • Reviews, tracks and documents compliance with required training, continuing education and work assessments.
  • Represents the company in handling unemployment claims processing as needed.
  • Supports benefits administration by conducting benefits orientation, responding to benefits questions, and communicating around the annual enrollment process.
  • Implements excellent HR operations across all sites within designated area of responsibility.
  • Maintains knowledge of trends, best practices, regulatory changes and new technologies in human resources, talent management and employment law.

Requirements

  • High school diploma and 5 years experience implementing HR process in a high growth environment.
  • 1+ years proven ability to lead teams and drive results without direct reporting authority.
  • Collaboration skills focused on consultations with NAPA leadership, peers, and business partners to drive operational projects and or programs.
  • Experience supporting multiple locations to drive HR operational success.
  • Strong understanding and delivery of People team components to include talent acquisition, talent planning, onboarding, learning and development, employee engagement, performance management, compensation, and compliance.
  • Intermediate proficiency with Microsoft Office applications – Outlook, Excel, Word, PowerPoint.
  • Familiarity with HRIS systems, reporting and analytics tools.
  • Proven ability to manage complex HR challenges and implement solutions in alignment with business goals.
  • Experience with payroll, compliance, benefits administration and unemployment claims processing.
  • Ability to maintain confidential and sensitive information.
  • Familiarity with laws, regulations, and guidelines, related to HR and state-to-state differences.

Nice to have

  • Bachelor’s degree in human resources, Business Administration or related field.
  • 5+ years of experience and 2+ years proven ability to lead teams and drive results without direct reporting authority.
  • SHRM or HRCI certification (SHRM-SCP or SPHR) a plus.
  • Workday and Kronos experience preferred.
  • Experience working in a warehouse, distribution center, or retail environment.

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