Market Ops and Margin Tech Production Management Head, Citi

Citi

Location:
United Kingdom, London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Global Head of Market Operations Tech (MOT) production management role will oversee a large groups of employee and contractor resources in locations across the globe. The head of MOT Production Management will play a crucial role in the organization's simplification efforts and will work closely with technology, business, and operations heads to support the Markets business goals and objectives. The role will be reporting directly to the Managing Director of Markets Production Management.

Job Responsibility:

Oversee all aspects on the Market Operations production platforms including Cash, Derivatives, Margin and other products
Lead organization from traditional technology operations to an engineering culture
Contribute to the design and development of system architecture and work with the end-users of the system
Vendor relationship management including oversight for all offshore managed service
Improve the service level the team provided to our end users
Establish a strong culture of Cyber Security awareness and ownership across Markets Ops tech
Lead the development teams on application stability and supportability improvements
Work closely with infrastructure teams on improving the reliability and availability of the trading environment
Formulate and implement a framework for managing capacity, throughput and latency
Define and implemented application on-boarding guidelines and standards
Work with various team members on coaching them on how to maximize their potential

Requirements:

Experience working in a large organization including Markets Tech experience
Previous experience working with stakeholders in Application Development and Infrastructure
Demonstrated experience managing teams, or serving as a manager of managers
Experience with modern observability tools
Developing and implementing support tools
Hands on experience with financial products
Understanding of problem management methodologies
Ability to communicate well at all levels
Strong organizational skills and Self-motivating
Ability to work in a team environment
Ability to objectively review and manage talent development
Experience driving training and knowledge transfer workshops
Recruiting and building talent network
Past management of business continuity and aiding in architectural design and assessment for critical batch and feed oriented work streams
Well versed in trade completion/settlements solutions
understanding of front-to-back business/system processes
Experience with deal attribution analysis
Experience using ticketing software
Working experience with modern operating and enterprise databases
Autosys or other Batch Scheduling systems
Capacity Planning/Forecasting
Storage platform performance/capacity analysis
Knowledge Network/Data analysis, troubleshooting

What we offer:

Excellent exposure to a continuously improving Markets technology stack and industry award winning businesses
Strong partnership with Front Office businesses, Operations, Middle Office, Compliance, Risk& Controls, Development and Infrastructure
Commitment to leadership development and engineering training
A career path in Production Management

Additional Information:

Job Posted:
May 09, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Market Ops and Margin Tech Production Management Head