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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Airbnb Hotels team is a fun, fast-growing group leading Airbnb’s expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb. This team’s mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotels easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You will Make: As a Market Manager for Hotels at Airbnb, your role will entail ensuring the health and expansion of our supply in the DACH and CEE region. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.
Job Responsibility
Ensure the health and expansion of our supply in the DACH and CEE region
Manage Hotels and acquire high-quality inventory
Enhance Airbnb's market presence in your designated region through collaboration with other teams
Oversee all aspects of supply acquisition and market success
Develop acquisition strategies, generate and convert Hotel leads
Manage relationships with strategic partners, including the creation of new partnerships
Develop and refine scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets
Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels
Conduct regular optimization calls and business reviews with partners
Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region
Prospect and onboard new, high-quality supply within your assigned geography
Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders
Leverage data to identify and pursue strategic growth opportunities
Use an entrepreneurial approach to develop and implement unique engagement projects
Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support
Acquire comprehensive knowledge of local market trends
Represent Airbnb in external meetings with Hotels and at industry conferences
Requirements
5+ years of experience in new sales, account management, and partner support
2+ years of tech/travel industry experience is a plus
Proven track record of being able to effectively work a leads pipeline and a book of business
Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
Proven experience working cross-functionally
Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person
Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills
Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus
Ability to speak fluently in English and German are required
Based in Berlin, and must be willing to regularly travel internationally to your assigned territory. Typical expectation would be once every 4 to 6 weeks
Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus