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Market Manager

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Airbnb

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Location:
Brazil, São Paulo

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Category:
Sales

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Contract Type:
Not provided

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Salary:

14000.00 - 17500.00 BRL / Month
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Job Description:

As a Market Manager, you will oversee the overall Homes Supply health of key Airbnb markets in Spanish South America, ensuring a strong presence of high-quality listings. Your role is pivotal in expanding our host network, optimizing supply, and driving market growth.

Job Responsibility:

  • Build, manage, and grow partner relationships within your territory to exceed quarterly sales targets across 125+ Professional Host accounts
  • Conduct optimization calls and business reviews to strengthen partnerships, providing exceptional and timely support, including in-person meetings as needed
  • Develop strategies to manage and optimize thousands of professional hosts in your region effectively
  • Prospect and onboard new high-quality supply in your assigned geography
  • Educate clients on product updates and relay feedback to internal stakeholders
  • Leverage data to identify strategic growth opportunities, navigate operational complexities, and allocate resources efficiently
  • Foster innovation by implementing unique engagement projects using an entrepreneurial approach
  • Collaborate cross-functionally with product, communications, public policy, legal, tax, and customer support teams to drive long-term market success
  • Analyze local market trends to provide insights for internal and external stakeholders
  • Support technical partnerships to ensure a seamless experience for hosts and guests
  • Represent Airbnb in external meetings with professional hosts and at industry conferences, reinforcing the brand's presence
  • Contribute to host community programs to drive growth and engagement across the Airbnb community

Requirements:

  • 8+ years of experience in account management and partner support, with a proven ability to foster and grow business relationships
  • Proven success in managing a leads pipeline and a book of business, effectively nurturing and converting opportunities
  • Strong quantitative skills with the ability to interpret and apply data for day-to-day decision-making
  • Adaptability to work at both strategic and tactical levels, with a history of executing effectively in ambiguous environments
  • Cross-functional collaboration experience, ensuring alignment and success across teams
  • Excellent communication and presentation skills with the ability to engage clients via phone, email, and in-person
  • Self-starter with strong time management, prioritization, and organizational skills
  • CRM proficiency (Salesforce experience is a plus), with expertise in managing leads, opportunities, and core CRM objects
  • Fluency in Spanish, Portuguese and English — to operate effectively across South America's diverse markets
  • Willingness to travel regularly within your assigned territory and internationally (once every 4 to 6 weeks), based in São Paulo, Brazil
  • Passion for Airbnb, travel, and the sharing economy — being an Airbnb host is a plus — reflecting alignment with the company’s mission and culture

Nice to have:

  • 4+ years of travel industry experience is a plus, showcasing sector-specific knowledge
  • 2+ years of tech industry experience is a plus, showcasing sector-specific knowledge
What we offer:
  • bonus
  • equity
  • benefits
  • Employee Travel Credits

Additional Information:

Job Posted:
December 16, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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