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Airbnb Logo Airbnb · Sales

Market Manager - Vacation Rental

Japan, Tokyo · Job Posted June 15, 2026
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Job Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Job Responsibility

  • Build and manage professional host account relationships within the Vacation rental area territory
  • Directly manage accounts to meet and exceed quarterly/annual sales goals
  • Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
  • Prospect and onboard new, high quality supply in your assigned geography
  • Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
  • Represent Airbnb in external meetings with Professional Hosts
  • Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
  • Hold regular optimization calls and business reviews with your clients
  • Develop strong and long lasting partnerships
  • Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
  • Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
  • Work cross-functionally with public policy, legal, communication and customer support teams to ensure our long-term market success
  • Engage an entrepreneurial mindset to autonomously design, develop and execute bespoke engagement initiatives for the assigned territory
  • Support host community programs in your region, contributing to the growth and engagement of Airbnb's community

Requirements

  • 6-8 years experience in account management, partner support and/or sales
  • 2+ years experience in hospitality/travel industry, especially in Online Travel Agent market is a plus
  • Knowledge or experience in real estate industry is a plus
  • Experience or expertise in homesharing business is a plus
  • Must have driver's licence to visit host in vacation rental areas
  • Must be willing to regularly travel to your aligned market territory
  • Proven track record of being able to effectively work a leads pipeline and/or a book of business
  • Proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce and Mixmax experience is a plus
  • Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person
  • Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work
  • Strong time management and prioritization skills
  • Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
  • Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
  • Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus
  • Proven experience working cross-functionally
  • Charismatic self-starter who is resourceful and self-sufficient
  • Native-level of Japanese and Business-level of English is a must

Nice to have

  • 2+ years experience in hospitality/travel industry, especially in Online Travel Agent market
  • Knowledge or experience in real estate industry
  • Experience or expertise in homesharing business
  • Salesforce and Mixmax experience
  • Being an Airbnb host
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