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Market Associate Intern, Services

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Airbnb

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Location:
United Kingdom, London

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

25000.00 GBP / Year

Job Description:

Airbnb is seeking a Market Associate Intern, Services to join the Service Supply team in London. Our Services Supply team is responsible for building, scaling and maintaining a diverse and high-quality base of Services Hosts to answer the needs of our guests. As a Market Associate Intern, you’ll be a strategic partner to a dynamic portfolio of hosts in your region and act as a trusted advisor, sharing tailored insights and implementing impactful strategies to help them thrive and succeed on Airbnb.

Job Responsibility:

  • Build strong, trusted relationships with your hosts - delivering helpful, timely support and occasionally meeting them in person within your territory
  • Lead regular check-ins and business reviews to identify growth opportunities and guide Hosts toward success
  • Understand Airbnb’s product and Host pain points deeply—using that knowledge to advise Hosts and share meaningful feedback with internal teams
  • Partner with your team to run engaging one-to-many programs like webinars and campaigns that help Hosts at scale

Requirements:

  • Students currently in a Master’s program, with a strong academic background (engineering, business, or similar) and at least 3 years of higher education completed
  • Must be located in London and have work authorization

Nice to have:

  • Previous experience in partnerships, account management, or any customer-facing role is a plus
  • Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation
  • Experience with or understanding of small business owners, hosts, or side hustlers is a plus
  • Local knowledge of the London market and its service offerings
What we offer:

Employee Travel Credits

Additional Information:

Job Posted:
December 16, 2025

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