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Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
Job Responsibility:
Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships
Achieves personal booking goals and makes recommendations on booking goals of direct reports
Works with Area Director of Sales & Distribution and the property sales leader to ensure understanding of sales strategy and effective implementation
Create and implement a sales plan addressing revenue, customers and the market
Assists with the development and implementation of promotions
Evaluates and supports market sales account deployment
Provides positive and aggressive leadership to ensure maximum revenue potential
Recommends booking goals for sales team members
Monitors all day-to-day activities of direct reports
Ensures sales teams understand and are leveraging customer/guest demand engines
Participates in sales calls with members of sales team to acquire new business and/or close on business
Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals
Reviews sales and catering guest satisfaction results to identify areas of improvement
Assists the participating property leadership teams in providing strategic inputs
Ensures development of a strategic account plan for the demand generators in the market
Determines and develops sales activities, in conjunction with Area team and property leaders
Provides customer intelligence in evaluating the market and economic trends
Reviews the STR report, competitive shopping reports
Responsible for the goal setting for the market and cross sell goals across the country
Liaise with the NSO/ GSO leaders to drive strategy and execution for the market
Develops and manages relationships with key stakeholders
Works collaboratively with off-property sales channels
Works with Human Resources to ensure compliance with local, state and federal regulations and/or union requirements
Attends customer events, trade shows and sales missions
Utilizes all available on the job training tools for employees
Hire and retain proactive sales team members
Ensure appropriate training and career growth opportunities are provided to associates
Requirements:
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
6 years’ experience in the sales and marketing or related professional area
OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
6 years’ experience in the sales and marketing or related professional area