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Marine Department Manager

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ACE Hardware

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Location:
United States , South Kingstown

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

The Marine Department Manager is responsible for ensuring superior customer service and ensure consistent inventory stock levels within the department. This often includes creating special orders for customers.

Job Responsibility:

  • Provide positive representation of store
  • Proactively assist customers in solving problems
  • Greet customers entering and throughout the store
  • Thank customers when finished and when they are leaving the store
  • Provide a friendly, outgoing demeanor
  • work well with customers as well as associates
  • Ensure all calls and pages are answered promptly, courteously and effectively
  • Handle customer complaints
  • Possess excellent Marine product knowledge as well as knowledge of store layout and location of products
  • Ensure a positive, professional and safe work environment for all associates
  • Supervise the “general operations” of the entire store
  • Responsible for ordering and maintaining desirable marine product inventory levels to ensure store profitability and customer satisfaction
  • Ensure compliance with all practices, policies and procedures necessary to manage inventory shrink
  • Ensure receiving, checking in, stocking of marine merchandise for the store is being done completely
  • Responsible for maintenance of back stock levels
  • Oversee and assist with the daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas
  • Provide assistance in the overall general maintenance of the store
  • Ensure weekly price changes are being completed
  • Ensure monthly cycle counts and negative on hand reports are being completed
  • Ensure signage is current in the department
  • Provide a clean and orderly sales floor, including end caps and ad goods merchandised
  • Ensure special orders and rain-checks are being completed properly
  • Ensure ad signage and products are ready for the customers
  • Attend marine trade shows and seminars with company guidance
  • Responsible for successful Loss Prevention, Safety and Internal Audits
  • Assist with special projects
  • Become an integral part of the community in which you live and work through civic organizations and being community minded
  • Challenge all associates to think of ways to better merchandise product, control expenses and increase sales
  • Lead by example
  • be approachable by all associates and customers

Requirements:

  • High School or GED equivalent required
  • degree preferred
  • Completion of NHRA Advanced Course in Hardware Retailing recommended
  • Must have previous retail experience preferably in the marine trade
  • Marine trade experience is preferred
  • Standing, walking, lifting (up to 25lbs) and climbing

Nice to have:

  • Marine trade experience is preferred
  • degree preferred
  • Completion of NHRA Advanced Course in Hardware Retailing recommended

Additional Information:

Job Posted:
March 21, 2026

Work Type:
On-site work
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