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The Marina Services Worker is responsible for ensuring guest satisfaction at the marina location by navigating vessels, assisting guests with boat operations, appropriately maintaining the dock area(s), cleaning and restocking vessels, and providing general customer service.
Job Responsibility:
Cleans and maintains docks and public areas to ensure safety and satisfaction of guests and marina staff
Ensure customers understand boating safety, operation of the vessel and aid with docking and piloting of boats
Cleans interior and exterior of vessels to ensure safety and satisfaction of guests
Restocks, refuels, maintains, and prepares vessels for guests
May assist customers with transporting luggage
Greet customers and assist with inquiries or concerns while anticipating the customers’ needs
Provides excellent service and positive demeanor towards guests, customers, clients, co-workers, etc.
Requirements:
Previous experience working in a marina preferred
Demonstrates excellent customer service skills
Must possess valid driver’s license
Demonstrates interpersonal and communication skills, both written and verbal