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Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. The overall objective of this role is to assist in the prompt payment of transactions and the investigation of any issues that may arise. This involves working with data, investigating, and resolving problems and communicating with colleagues, to complete transactions. Working within a fast paced, operational environment means that your activity really counts towards your team's ability to achieve their targets.
Job Responsibility:
Check and verify information to ensure accuracy of booking requests
Generate and match transactions under general supervision
Direct transaction processing issues to the appropriate department and collaborate on solutions
Support the preparation and submission of internal and external regulatory reports
Perform multiple transactions of moderate complexity
Interpret data and apply analytical thinking and knowledge of data analysis
Identify policy gaps and makes suggestions to support the streamlining of related work processes
Effectively communicate and collaborate with colleagues and stakeholders, with whom you may exchange potentially complex/sensitive information to progress work and resolve issues
Requirements:
Evidence of ability to manage multiple tasks and working towards deadlines
Ability to perform a range of tasks/projects
Comfortable with working in a team environment and being initiative-taking in recommending improvements to existing processes
Proficient in MS Office (Excel and Word)
Self-reliant, good problem solver, and results oriented
Strong attention to detail
Ability to partner with other teams to provide innovative solutions
Ability to effectively prioritise
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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