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Maps Reporting Specialist

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Social Value Portal Ltd

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with GERMAN Language!

Job Responsibility:

  • Delivering exceptional customer support for our maps service
  • Analyzing and reporting map data to ensure precision and quality
  • Collaborating with a global team to improve user experience

Requirements:

  • Must have good oral & written communication skills and the ability to read, write, & speak fluent English and the German language
  • English fluency is a requirement as all tools, communication, documentation, training, work are in English
  • English language skill of candidate are assessed using Apple provided Comms assessment
  • Setup, configure and maintain devices for editing, testing and documentation as per instructions provided by Apple
  • Communicate and update Apple manager on status of assigned tasks
  • Liaise with other support groups in Apple
  • Graduation/15 years of education is minimum qualification requirement
  • Interest in Apple products and / or mapping (preferred but not required)
  • Mac OS X experience preferred
  • 2+ years technical support or other problem solving experience required
  • Skilled researcher and comfortable using a variety of online sources
  • Keen attention to detail and Self-motivated
  • Customer service background (Communications team) preferred, but not necessary
  • Perform information validation by calling if required
  • QGIS skills would be an advantage
  • Able to maintain positive attitude and attention to detail when performing repetitive tasks
  • Adaptable and able to learn new projects and processes
  • Can summarize information from different spoken and written sources
  • The ability to differentiate different types of meaning in complex situations i.e. direct communications with our customers
  • Written and verbal fluency in the agreed language(s) without aids (e.g., translation software or tools)

Nice to have:

  • Interest in Apple products and / or mapping
  • Mac OS X experience
  • Customer service background (Communications team)
  • QGIS skills

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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