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We are looking for a detail-oriented Mapping Coordinator II to support maps and records operations for utility-related data and documentation in Providence, Rhode Island. This Long-term Contract position requires working onsite five days each week and plays an important role in maintaining accurate mapping information, supporting compliance efforts, and helping the team meet operational and safety objectives. The ideal candidate brings strong organizational ability, confidence using Microsoft Office Suite, and experience coordinating records, reporting, and process improvement activities in a technical or utility-focused environment.
Job Responsibility:
Support departmental leadership with onboarding, guidance, and day-to-day coordination of mapping and records staff while assisting with additional operational needs as assigned
Examine completed mapping and records work for accuracy, authorize updates, and ensure approved items are properly entered and documented
Maintain daily backlog and tracking databases in company applications so critical mapping information is current, accessible, and aligned with regulatory and operational expectations
Prepare recurring and ad hoc performance reports to measure progress against safety targets, compliance obligations, and other key service metrics
Administer record retention activities by organizing historical maps and documents, processing files for storage, and ensuring materials are handled according to established policies
Partner with supervisors to evaluate departmental performance, identify root causes of delays or quality issues, and recommend practical improvements
Contribute to quality assurance practices and procedural enhancements related to upstream gas work order and mapping processes to improve turnaround times and consistency
Coordinate the collection and entry of mapping-related data into enterprise systems to support safe utility operations and reliable records management
Requirements:
Associate degree in an engineering-related field or equivalent relevant experience in place of formal education
At least 2 years of experience in mapping, engineering records, geographic information systems, drafting, or a closely related function is preferred
Working knowledge of Esri enterprise applications and utility network concepts is highly desirable
Ability to lead, coach, and develop personnel in both electronic and manual mapping or information management environments
Familiarity with regulatory requirements, local and state codes, and internal standards relevant to utility records and compliance
Strong written and verbal communication skills with the ability to collaborate effectively across teams
Proficiency with Microsoft Office Suite and comfort using databases, reporting tools, and record management systems
Availability to work onsite in Providence, Rhode Island five days per week in a non-driving role
Nice to have:
Working knowledge of Esri enterprise applications and utility network concepts is highly desirable