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Dandy is seeking a Manager of Manufacturing Quality to lead and scale manufacturing quality across multiple production sites. You will manage a team of Principal Manufacturing Technicians—experts in Crown & Bridge, Implants, and Removables—and establish objective, repeatable quality standards that scale across people, processes, and automation. You will partner closely with the Manager of Design Quality to align quality end-to-end, from doctor feedback and design intent through manufacturing execution and inspection. A key focus of this role is ensuring inspection systems—particularly end-of-line 3DQC—measure the right attributes, to the right specifications, as defined by principal experts and informed by clinician feedback.
Job Responsibility:
Lead and develop Principal Manufacturing Technicians across distributed sites
Drive consistent interpretation and application of manufacturing quality standards across locations
Define and maintain manufacturing quality rubrics that translate expert judgment into objective, auditable criteria
Convert clinician feedback (returns, remakes, qualitative notes) into quantitative specifications and CTQs (Critical to Quality)
Align manufacturing rubrics with design rubrics in partnership with the Manager of Design Quality
Lead Attribute Agreement Analysis (AAA) and calibration programs for inspection consistency
Establish SPC/control charts and action thresholds for key CTQs
Apply Lean Six Sigma methods to reduce variation and improve FPY
Partner with the Automation team to ensure end-of-line 3DQC measures the correct attributes and thresholds defined by Principal Technicians
Validate 3DQC performance (repeatability, drift, coverage) and ensure data is used for upstream improvement, not just sorting
Build and operate a Red Rabbits (golden cases / known-defect sets) program to verify that human and automated QC reliably detect critical defects
Use Red Rabbits to detect drift, trigger retraining, and validate changes
Run DOEs to resolve spec disputes, validate changes, and improve process capability
Define certification and re-certification requirements for manufacturing and QC roles
Support audit readiness through clear standards, evidence, and sustained compliance
Requirements:
8+ years in manufacturing quality, quality engineering, or technical operations (regulated manufacturing preferred)
Bachelor's degree in Engineering (Mechanical, Manufacturing, Industrial, Quality, Biomedical, etc.) or similar
Experience leading senior technical experts across multiple sites