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The Manufacturing – Technical Support Senior Competency Engineer plays a critical technical leadership role within XT (DUV) manufacturing operations in Linkou, serving as a senior system-level technical authority and issue owner for complex, high-impact, and recurring production disturbances across mature XT (DUV) platforms. The position drives technical assessments, troubleshooting strategies, and technical decision-making under production pressure, while acting as a technical control tower that integrates inputs from Development & Engineering, Manufacturing, and Technical Support teams to enable structured problem-solving, effective escalation handling, and factory-level technical alignment. Due to the nature of factory operations and escalation support, this role requires participation in rotating shifts, including evening shifts up to 01:00.
Job Responsibility:
Lead XT (DUV)-related technical assessments during daily passdown, DRB, and escalation meetings
Act as technical decision owner for complex, cross-domain XT system issues under production pressure
Consolidate technical findings, risks, and recommendations into clear, management-ready conclusions
Own high-impact, recurring, and long-duration disturbances impacting XT manufacturing output, quality, or delivery
Coordinate cross-functional resources across Development & Engineering, Manufacturing Engineering, Technical Support Engineers, and Production Engineers
Identify escalation triggers, risk exposure, containment actions, and prevention strategies to minimize downtime and prevent issue recurrence
Perform system-level and structural analysis to identify root causes and systemic gaps
Drive the development, validation, and deployment of Best-Known Methods (BKM)
Ensure improvements are standardized and sustainably implemented across XT manufacturing lines
Provide technical guidance and problem-solving methodology coaching to peers
Support management decision-making through clear, data-driven technical communication
Ensure technical decisions align with factory targets, quality standards, and long-term XT system robustness
Leverage XT manufacturing insights to prevent repeated disturbances across shifts, lines, or factories
Respond rapidly to customer feedback, quality notifications, and urgent XT-related production issues
Support factory and business priorities through rapid, structured technical assessments
Requirements:
Bachelor’s degree or above in Engineering or related disciplines
8+ years of experience in semiconductor, electronics, or precision equipment industries
Experience acting as a senior technical contributor, issue owner, or technical focal point in production or system environments
Strong ability to structure complex problems, assess risk, and drive technical decisions under time and production pressure
Good English communication skills for technical discussion, reporting, and escalation meetings
Nice to have:
Experience with semiconductor equipment platforms
Background in 1st-line or 2nd-line technical support, manufacturing engineering, or system-level roles
Experience handling escalations, recurring disturbances, or long-duration production issues
Experience leading technical projects, mentoring engineers, or acting as a technical lead is a strong plus
Familiarity with structured RCA, change management, or continuous improvement initiatives