Manufacturing Customer Service Support

• Working directly with customers via telephone and email
• Entering and confirming customer purchase orders
• Maintaining in-house filing of department paperwork
• Maintaining customer profiles in the Point-of-Sale (POS) system
• Working on special projects as directed by Manager
• Updating department metrics on a daily, weekly, and monthly basis as required

• 18 years of age or older
• Prior administrative work experience
• Excellent written and oral communication skills
• Proficient using Microsoft Office Suite
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Knowledge of Inside Sales/Customer Service principles and practices
• Highly motivated, self directed and customer service oriented
• Demonstrate strong organization, planning, and prioritizing abilities
• Exhibit strong problem solving, deductive reasoning and decision making skills
• Learn and perform multiple tasks in a fast paced environment
• Work independently as well as in a team environment
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

Product knowledge

401(k) with an employer contribution