Manufacturing – YieldStar (YS) Technical Support Engineer

Job Description

The Manufacturing – YieldStar (YS) Technical Support Engineer plays a critical role in ensuring stable and efficient production performance of YieldStar systems in Linkou. This position acts as a technical problem owner within defined scope, responsible for driving structured troubleshooting, restoring system performance, and supporting continuous improvement in a high-pressure manufacturing environment. Unlike domain-specific roles, this position focuses on broad system-level understanding, including optics, sensors, control systems, and mechatronics interactions within YieldStar platforms. The engineer is expected to bridge execution and technical analysis, working closely with Manufacturing, Production Engineering, and Development & Engineering teams to drive effective problem resolution. In addition to resolving operational disturbances, this role contributes to system understanding, problem prevention, and capability building, serving as a key talent pipeline toward advanced technical roles within YieldStar manufacturing.

Job Responsibility

Act as a technical problem owner within assigned scope for YieldStar systems
Perform structured root-cause analysis using system data, logs, and failure mechanisms
Restore system performance efficiently under production pressure while maintaining quality and output targets
Develop solution approaches including containment, recovery, and follow-up actions
Analyze system behavior across multiple subsystems, including sensors and measurement systems, control and signal processing systems, and mechanical and mechatronic components
Identify root causes through data-driven and logical reasoning
Provide structured technical recommendations and support escalation when needed
Prepare clear technical inputs to support decision-making by senior engineers and stakeholders
Identify recurring issues and drive actions to close structural gaps within defined technical scope
Initiate improvement actions to enhance system stability, cycle time, and reliability
Support implementation and standardization of Best-Known Methods (BKM)
Contribute to prevention of repeated disturbances across production lines
Collaborate with Manufacturing Engineering, Production Engineering, and Development teams
Contribute to technical discussions with clear logic and structured communication
Drive alignment across teams in resolving technical issues
Develop and share troubleshooting knowledge, system understanding, and best practices
Support training materials development for YieldStar system behavior and diagnostics
Mentor junior engineers to strengthen team technical capability

Requirements

Bachelor's degree or above in Engineering, such as Mechanical Engineering, Electrical Engineering, Mechatronics, Physics, or related disciplines
3–5 years of experience in a high-tech production, manufacturing, or engineering environment
Hands-on experience in troubleshooting and diagnosis of complex systems or equipment
Solid understanding of failure analysis, structured problem-solving methodologies, and quality mindset
Ability to perform structured analysis using data and logical reasoning to identify root causes
Demonstrated ownership and accountability in resolving technical issues in a timely manner
Good communication skills for effective collaboration and technical discussion across teams
Basic English proficiency for technical communication and documentation

Nice to have

Experience in semiconductor equipment, precision systems, or high-tech manufacturing environments
Solid troubleshooting experience in complex systems involving multiple subsystems
Familiarity with structured RCA methodologies and data-driven problem-solving
Exposure to system-level thinking and cross-functional technical collaboration
Demonstrated ownership, strong logical thinking, and ability to work under pressure
Good English communication skills for technical discussion and reporting

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Manufacturing – YieldStar (YS) Technical Support Engineer – Linkou

Job Description

Job Responsibility

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