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We are seeking a detail-oriented Manual QA Engineer with strong Salesforce Commerce Cloud (SFCC) experience to ensure the quality, performance, and reliability of our eCommerce solutions. The ideal candidate will have hands-on experience in manual testing, excellent communication skills, and the ability to coordinate effectively with cross-functional teams including developers, product owners, business analysts, and stakeholders.
Job Responsibility:
Perform end-to-end manual testing of SFCC-based eCommerce applications across web and mobile platforms
Analyze business requirements, functional specifications, and technical designs to create comprehensive test scenarios and test cases
Execute functional, regression, integration, UAT, and exploratory testing
Validate SFCC features including catalogs, pricing, promotions, checkout, payments, order management, and customer profiles
Identify, document, track, and retest defects using defect tracking tools (e.g., JIRA)
Collaborate closely with developers, product managers, and other QA team members to resolve issues efficiently
Participate in sprint planning, backlog grooming, daily stand-ups, and retrospectives
Ensure test coverage aligns with business requirements and release timelines
Support UAT activities and provide clear test status reports to stakeholders
Requirements:
3+ years of manual QA experience, with significant hands-on testing in Salesforce Commerce Cloud (SFCC)
Strong understanding of eCommerce workflows and best practices
Experience testing APIs, integrations, and third-party services
Solid knowledge of SDLC, STLC, and Agile/Scrum methodologies
Excellent analytical, problem-solving, and attention-to-detail skills
Strong communication and coordination skills to work effectively with cross-functional and distributed teams
Experience with test management and defect tracking tools (e.g., JIRA, TestRail, Zephyr)
Nice to have:
Basic knowledge of SQL or database validation
Exposure to automation testing tools or interest in transitioning to automation