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Sopra Steria is looking for a Manhattan Active Omni Module Lead with experience in supporting E-Commerce Projects, managing order management applications, ticket management, and providing 24x7 support. The role requires good stakeholder management skills and a focus on achieving preset KPIs.
Job Responsibility:
Support for E-Commerce Project
Manage Order management application
Resolving tickets and monitoring the application dashboard
Working in shift 24X7 and capable to manage the team 24x7
Focus on KPI set by onshore and customer and organization
Requirements:
Support for E-Commerce Project
Good working experience Manhattan Omni Active (Support + Maintenance + Configuration)
Manage Order management application
Resolving tickets and monitoring the application dashboard
Working in shift 24X7 and capable to manage the team 24x7
Experience in Ticket Management
Good in stakeholder management
Who can keep focus on KPI set by onshore and customer and organization
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