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We are seeking a skilled Manhattan Active Omni Analyst to join our team and play a pivotal role in optimizing our supply chain and order management systems. As a key member of our organization, you will leverage your expertise in Manhattan Omni solutions to enhance business operations, improve system performance, and deliver exceptional customer experiences.
Job Responsibility:
Analyze, configure, and maintain Manhattan Omni Order Management System (OMS) to meet operational requirements
Collaborate with stakeholders to understand business needs and translate them into technical solutions
Identify opportunities for process improvements and system enhancements to streamline order fulfillment workflows
Ensure seamless integration between Manhattan Omni OMS and other enterprise systems, including WMS, TMS, and eCommerce platforms
Monitor system performance, resolve issues, and provide technical support to ensure uninterrupted operations
Conduct system testing, prepare documentation, and support deployment efforts for upgrades, patches, and new functionalities
Develop reports and dashboards to track order management metrics, identify trends, and provide actionable insights
Work closely with IT, operations, and customer service teams to ensure alignment with business objectives
Requirements:
Bachelor’s degree in Computer Science, Supply Chain Management, or a related field
Proven experience working with Manhattan Omni OMS or other Manhattan Associates solutions
Strong understanding of order management processes, including order orchestration, inventory allocation, and fulfillment strategies
Experience with integration tools and frameworks (e.g., APIs, EDI)
Proficiency in SQL, data analysis, and reporting tools
Familiarity with enterprise system architecture and data workflows
Strong analytical and problem-solving abilities
Excellent communication and interpersonal skills
Ability to manage multiple tasks and deadlines in a dynamic environment
Nice to have:
Certification in Manhattan Associates solutions
Experience with cloud-based OMS platforms and microservices architecture
Background in retail, eCommerce, or supply chain operations
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