Mandarin Customer Service Job at Randstad (Maastricht)

Customer Service Analyst

The Customer Service Analyst position is responsible for assisting in customer r...

Location

Malaysia , Penang

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree/University degree or equivalent experience
experience in customer service
proven investigative, analytical and risk management skills
demonstrated ability to present concepts and influence/lead change
consistently demonstrate clear and concise written and verbal communication
proficiency in spoken and written English and Chinese (Mandarin / Cantonese)
consistently deliver high-quality customer service with focus on building client relationship and achieving quality results

Job Responsibility

Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues
ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards
conduct necessary analyses to address client needs
communicate resolutions to clients
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

What we offer

Programs and services for physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
resources to manage financial well-being and help plan for the future
access to learning and development resources to broaden and deepen skills and knowledge

Fulltime

Customer Service Officer

The Customer Service Officer at Carbiz is responsible for guiding customers thro...

Location

Australia , Mascot

Salary:

55000.00 - 60000.00 AUD / Year

Carbiz Rentals

Expiration Date

Until further notice

Requirements

Prior experience in phone-based customer service or sales (preferred but not essential)
38-hour work week
Have flexible availability to work Monday–Sunday between 7:00am-9:30pm (preferred)
Proficiency in additional languages, such as Mandarin or Cantonese (desirable)
Tech-savvy with strong computer literacy
Excellent organisational skills and capable of handling multiple tasks effectively
A warm and enthusiastic personality, with a strong sense of empathy

Job Responsibility

Engage directly with customers to secure detailed information needed for claim processing, providing clear guidance throughout the claims process
Conduct thorough eligibility assessments for customers requesting rental vehicles, verifying details to determine if they meet the required criteria for support
Collect and document all relevant details from customers and other stakeholders to support the claims process, conducting further investigations when required
Serve as the primary contact for external stakeholders, including insurers, repair shops and towing companies, maintaining efficient and professional communication
Coordinate with internal teams such to support seamless claim resolution and uphold service standards
Provide exceptional service by responding to customer inquiries, guiding them through the claims and rental process, and offering regular updates on their claim status

What we offer

Bonus Incentive Scheme
Career Development
Collaborative Environment
Head Office Location - Less than 10 minutes from Mascot Station
Team Celebrations - Monthly catered lunches, birthday and event celebrations
Study Assist Program
Employee Wellbeing Program - 24/7 support and wellbeing resources
Exclusive Discounts - Special offers through Employment Hero and Flare

Fulltime

Bilingual Mandarin Pricing Assistant

We are seeking a bilingual Mandarin Pricing Assistant to join our dynamic team. ...

Location

United States , City of Industry

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

In-depth knowledge and understanding of both domestic and international transportation industries, including trucking, air, and ocean shipping modes (minimum two years experience preferred)
Excellent written and verbal communication skills, with the ability to communicate clearly and effectively with both internal teams and external partners
Meticulous attention to detail and a commitment to thorough follow-up with clients to ensure satisfaction and accuracy
Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word), with the ability to create and manage reports, presentations, and correspondence
Strong problem-solving skills to handle complex logistics challenges and maintain customer satisfaction
Bilingual Mandarin

Job Responsibility

Provide prompt and professional responses to all customer inquiries, overseas partners, and agents regarding Ocean and Air freight pricing and quotes
Collaborate effectively with Ocean/Air carriers, domestic/local drayage/intermodal services, and cross-border companies to ensure competitive shipping rates and optimal service delivery
Demonstrate exceptional communication skills in managing both internal teams and external stakeholders, ensuring timely follow-ups on all quotations
Review, analyze, and interpret service contracts to ensure accurate understanding of terms and conditions
Develop and continuously expand a local network of trusted carriers and a global network of agents to secure the best shipping routes and most cost-effective pricing
Build and maintain strong, long-term relationships with vendors to access up-to-date pricing and industry insights
Proactively coordinate with the operations team, carriers, and other key parties to resolve issues and ensure the seamless delivery of customer shipments
Perform other related duties as required to support operational efficiency and customer satisfaction

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Field Service Engineer

As part of the Instrument Services team, you will take ownership of cases assign...

Location

Japan , Tokyo

Salary:

Not provided

10x Genomics

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Biomedical Engineering / Technology (or equivalent)
Multi-year experience with the service and repair of analytical laboratory instruments
Demonstrated ability to operate independently and manage multiple priorities
Understanding of critical customer experience factors and after sales service
Excellent customer facing communication and interpersonal skills
Detail oriented and able to effectively collaborate within a cross functional team
Excellent time management skills, with a focus on effective scheduling, prioritization, delegation, and the ability to coordinate and address competing demands
Fluent Mandarin and English language skills written and spoken
Ability to travel as required within the APAC region to be successful in this field-based role, expected to be at least 65% of the time

Job Responsibility

Take ownership of cases assigned, driving & delivering high quality service resolution
Provide timely onsite support to address service repair issues at customer sites according to contract prioritization
Ensure the timely completion of all required service documentation
Follow up with customers regarding instrument performance post service intervention
Communicate proactively and share information with field team members, Service Operation team, Technical Service and Customer Service teams, in addition to other support functions
Perform assembly, disassembly, and repair work on analytical laboratory instruments and equipment
Effectively and safely utilize test equipment, hand tools and power tools when needed
Responsible for documentation as required by company policy, cGMP, ISO, Regulatory agencies
Support the loading and updating of software, calibrations, preventive maintenance, and Pre-staging of new equipment
Monitor personal parts stock, test equipment and test tools inventory to ensure proper levels and current calibration certificates are readily available for typical servicing of instruments

What we offer

Competitive and comprehensive health benefits package
Competitive easy-to-use benefits that promote wellbeing and make your life easier
Family friendly policies like parental leave
Generous Time Off

Fulltime

Contact Center Service Advocate I

The CC (Contact Center) Service Advocate helps us meet the goal of successfully ...

Location

United States , Remote

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required, some undergraduate education preferred
1 year of customer service experience, call center environment experience preferred
A flexible and positive attitude
A friendly and nurturing attitude toward our patient population of older adults
Experience with EMR (Electronic Medical Record) documentation preferred
Ability to multitask, prioritize, and manage time effectively
Outstanding phone demeanor and etiquette
High level of integrity
Proficient PC skills, including basic Microsoft Excel skills
Spanish, Mandarin, Cantonese, or Polish speakers preferred

Job Responsibility

Appointment Scheduling: Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
Customer Interaction: Provide courteous and professional service to patients, addressing their inquiries and concerns
Data Entry: Accurately enter patient information and appointment details into the scheduling system
Communication: Communicate appointment details and any necessary instructions to patients clearly and effectively
Problem Resolution: Address and resolve any scheduling conflicts or issues promptly
Collaboration: Work closely with medical staff and other departments to ensure smooth scheduling operations
Follow-Up: Conduct follow-up calls to confirm appointments and provide reminders to patients
Documentation: Maintain accurate records of all interactions and transactions with patients

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

Contact Center Service Advocate

The CC (Contact Center) Service Advocate helps us meet the goal of successfully ...

Location

United States , Remote

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required
some undergraduate education preferred
1 year of customer service experience
call center environment experience preferred
a flexible and positive attitude
a friendly and nurturing attitude toward our patient population of older adults
experience with EMR (Electronic Medical Record) documentation preferred
ability to multitask, prioritize, and manage time effectively
outstanding phone demeanor and etiquette
high level of integrity

Job Responsibility

Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
provide courteous and professional service to patients, addressing their inquiries and concerns
accurately enter patient information and appointment details into the scheduling system
communicate appointment details and any necessary instructions to patients clearly and effectively
address and resolve any scheduling conflicts or issues promptly
work closely with medical staff and other departments to ensure smooth scheduling operations
conduct follow-up calls to confirm appointments and provide reminders to patients
maintain accurate records of all interactions and transactions with patients
other duties or special projects as assigned

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
no-cost programs for wellness screenings, tobacco cessation and weight management programs
confidential counseling
financial coaching
paid time off
flexible work schedules
family leave
dependent care resources

Fulltime

Bilingual Call Center Rep - Mandarin/Cantonese

The CC (Contact Center) Service Advocate helps us meet the goal of successfully ...

Location

United States , Remote

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

High School diploma or equivalent required, some undergraduate education preferred
1 year of customer service experience, call center environment experience preferred
A flexible and positive attitude
A friendly and nurturing attitude toward our patient population of older adults
Experience with EMR (Electronic Medical Record) documentation preferred
Ability to multitask, prioritize, and manage time effectively
Outstanding phone demeanor and etiquette
High level of integrity
Proficient PC skills, including basic Microsoft Excel skills
Spanish, Mandarin, Cantonese, or Polish speakers preferred

Job Responsibility

Handle inbound and outbound calls to schedule, reschedule, and cancel patient appointments
Provide courteous and professional service to patients, addressing their inquiries and concerns
Accurately enter patient information and appointment details into the scheduling system
Communicate appointment details and any necessary instructions to patients clearly and effectively
Address and resolve any scheduling conflicts or issues promptly
Work closely with medical staff and other departments to ensure smooth scheduling operations
Conduct follow-up calls to confirm appointments and provide reminders to patients
Maintain accurate records of all interactions and transactions with patients

What we offer

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Fulltime

Autoplan Agent

Sussex Insurance (Inside Superstore), 4651 No 3 Rd, is currently hiring experien...

Location

Canada , Richmond

Salary:

21.00 - 30.00 CAD / Hour

Sussex Insurance Company

Expiration Date

Until further notice

Requirements

Level 1 or Level 2 Insurance License (required)
Proven experience with ICBC Autoplan transactions
Fluent in Mandarin or Cantonese
Strong computer proficiency, including Microsoft Office
High attention to detail and accuracy
Exceptional communication and interpersonal skills
Positive attitude with a collaborative, team-oriented mindset
Willingness to work weekends
Comfortable managing a high volume of customer interactions

What we offer

Comprehensive benefits package (min.20hours/week)
Supportive team environment

Mandarin Customer Service

Randstad

Location:
Netherlands , Maastricht

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 29, 2026

Expiration:
April 07, 2027

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Location:Netherlands , Maastricht

Category:Logistics

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

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Expiration:April 07, 2027

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Location:
Netherlands , Maastricht

Category:
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Contract Type:
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Job Posted:
April 29, 2026

Expiration:
April 07, 2027