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Managing Optometrist

opsm.com.au Logo

OPSM

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Location:
United States , St Cloud

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Managing Optometrist is the leader & business owner within the marketplace & organization by delivering the brand promise through key steps in the patient /customer journey, superior patient experience & the organization’s key performance metrics. Ensures all patients receive the highest quality Optometric care.

Job Responsibility:

  • Creates compelling vision for the future, develops clear goals & operating plans ensuring executional excellence & winning results in partnership with Regional and Store Manager(s)
  • Sets & communicates clear objectives & expectations, demonstrates commitment to exceed results through strong competency in KPI management & high accountability
  • Ensures LensCrafters is known as the leading optical provider within the community
  • Operates as stakeholder to all within the organization & local market
  • Places the patient/customer as the center focus & delivers excellent service
  • Strives to exceed expectations on all KPIs
  • Leads/Manages the team in providing unsurpassed Patient Service Excellence
  • Addresses all patient/customer visual life style needs
  • Builds patients/customers for life & becomes their sole family practitioner
  • Listens carefully to patients/customers' questions or concerns
  • Provides a summary of patient/customer overall eye health
  • Conducts service in accordance with protocol & accepted standard of care
  • Establishes a positive Doctor/Patient relationship
  • Utilizes & leverages all technology to deliver unsurpassed patient/customer experience
  • Demonstrates effective communication with all office & store associates to ensure a seamless patient experience & transition
  • Ensures office quality systems are maintained
  • Maintains State Licensure & practices to the full scope of that license
  • maintains continuing education requirements
  • Provides effective on-the-job training & guidance to team members making use of Company provided programs
  • Delivers feedback in a timely manner to all associates. Confronts problem performers directly & without delay
  • practices performance management
  • Creates a positive culture linked to corporate vision & values
  • Engages & leads effective store huddles
  • Conducts chart audits with Associate Optometrist
  • Recruits, interviews & selects high caliber success oriented talent, creates talent pipeline for succession planning
  • Forecasts staffing needs based on available information & assigns associates through the use of the labor scheduling model. Quickly adjusts staffing levels up or down to meet unexpected increases or decreases in office traffic & patient demand
  • Adheres to company policies & procedures & acknowledges receipt of physical inventory
  • Takes pride in the appearance of the office & ensures visual displays are in accordance with Company provided guidelines
  • Maintains safe working environment for all

Requirements:

  • Doctor of Optometry
  • Demonstrated leadership/management skills
  • Knowledge of current Optometric technology & practices
  • Developed communication skills, both verbal & written
  • Strong problem solving & critical thinking skills
  • Organization & time management skills
  • Knowledge of sound business management practices
What we offer:
  • Benefits/Incentive Information
  • health care
  • retirement savings
  • paid time off/vacation
  • various employee discounts
  • competitive bonus and/or commission plan

Additional Information:

Job Posted:
March 25, 2026

Employment Type:
Fulltime
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