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The Managing Director serves as the senior on-property executive leader responsible for the overall operational performance, financial success, brand compliance, and cultural alignment of Alma San Juan - Autograph Collection. This role functions as the primary liaison between ownership and Marriott, while ensuring seamless day-to-day execution across Rooms, Food & Beverage, Events, Engineering, and Guest Experience. The Managing Director must be highly visible, operationally engaged, and strategically disciplined, capable of balancing Marriott brand standards with Alma’s independent identity and experiential positioning. Full P&L accountability, owner relations, and operational excellence are critical components of this role.
Job Responsibility:
Develop and execute annual and long-range business plans maximizing profitability, guest satisfaction, and market share
Translate Marriott’s global strategies into property-level initiatives aligned with Alma’s brand positioning
Monitor competitive landscape, market trends, and demand drivers to identify growth opportunities
Hold the Executive Committee accountable for disciplined execution and measurable results
Provide hands-on leadership for all F&B operations, including restaurants, bars, and experiential programming
Elevate F&B performance through menu strategy, cost controls, beverage programming, service standards, and brand storytelling
Partner with culinary and beverage leaders to drive innovation while maintaining operational discipline
Ensure financial performance through margin management, labor optimization, inventory controls, and revenue growth
Position F&B outlets as destination experiences for guests and the local community
Collaborate with Sales & Marketing to maximize group, event, and local demand
Work with Sales, Marketing, and Revenue Management to drive top-line growth across rooms and F&B
Ensure effective use of Marriott’s demand engines, loyalty platforms, and distribution channels
Engage in proactive sales, relationship-building, and community partnerships
Oversee pricing, forecasting, and channel strategies to optimize ADR, occupancy, RevPAR, and total revenue
Build, lead, and inspire a high-performing Executive Committee and leadership team
Create a culture of accountability, collaboration, and hospitality excellence
Coach leaders through feedback, development planning, and performance management
Champion training, succession planning, and internal growth opportunities
Maintain strong employee engagement, retention, and alignment with brand values
Maintain full P&L responsibility
operate within budget while achieving profitability targets
Analyze financial
Provide executive-level oversight of all hotel operations including Rooms, Food & Beverage, Events, Engineering, and Guest Experience
Maintain strong on-property presence
actively engage with teams and guests
Ensure operational continuity, alignment, and accountability across departments
Lead and support department heads in execution of operational priorities
Conduct routine property inspections to ensure quality, safety, and brand standards compliance
Lead annual business planning, budgeting, and forecasting processes