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At Citi, the Office of AI is dedicated to achieving measurable business results by fostering growth, delivering exceptional client and colleague experiences, reinforcing controls, and increasing productivity - all while prioritizing safety, compliance, and responsible innovation. Citi is seeking a visionary Responsible AI Lead who will report directly to Citi's Head of AI. This leader will be instrumental in refining and executing the firm's Responsible AI strategy, playing a pivotal role in shaping the future of AI governance within a global financial powerhouse.
Job Responsibility:
Responsible AI Strategy & Framework Design: Enhance and champion Citi's global Responsible AI strategy, extending the ethical principles and business governance standards that serve as the firm's north star for AI innovation
Technology Partnership & Guardrail Implementation: Partner closely with Citi's technology teams to translate business and functional risk requirements into technical guardrail specifications
AI Command Center & Operational Monitoring: Own the business design and operational oversight of the firmwide AI Command Center, enhancing the centralized capability to monitor the health and safety of Citi's AI portfolio
Regulatory & Policy Engagement: In partnership with Regulatory Management, serve as the central First Line of Defense executive for AI-related regulatory engagement, acting as the primary point of contact for global supervisors to demonstrate the effectiveness of Citi's guardrails
1LOD Risk Partnership & Culture: Foster a unified risk culture across the enterprise by partnering seamlessly with Independent Risk (2LOD) and Internal Audit (3LOD) to identify and remediate control gaps
Requirements:
5+ years of demonstrable AI experience, including Generative AI, Machine Learning, and Agentic AI
10+ years in Risk Management, Technology Strategy, or Regulatory Compliance within a large global financial institution (G-SIB), or a blend thereof
Proven ability to translate complex business and regulatory requirements into precise technical specifications, influence technology roadmaps with strategic foresight, and drive the adoption of robust solutions
Proven track record of designing and implementing enterprise-wide governance frameworks (e.g., SDLC, MRM) and driving their successful adoption across complex, matrixed organizations
Exceptional command of the Generative AI landscape (LLMs, Agents) and the specific compliance challenges they present (Hallucinations, IP rights, Bias), addressing critical areas such as ethical use, data privacy, explainability, and societal impact. Ability to lead the Agentic AI strategy from a comprehensive risk governance perspective
Extensive experience driving high-stakes conversations with regulatory bodies, proactively shaping internal policy responses, and actively contributing to external regulation
Demonstrated ability to build end-to-end operational capabilities, defining clear metrics (KPIs/KRIs) and optimizing operational flows
A strong portfolio of relevant publications or presentations, demonstrating thought leadership on enterprise AI risk management
Bachelor's degree required
Master's/MBA in Business, Degree in Engineering, Policy, Law, or Risk Management preferred
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards