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This is a rare one. Dignity and Farewill have come together to do something genuinely ambitious: build the UK's most comprehensive end-of-life legal services platform, combining Farewill's award-winning digital services with Dignity's nationwide network, trusted brand, and millions of existing customer relationships. The result is a business with extraordinary reach, a powerful mission and serious commercial momentum. We're looking for a Managing Director to lead it - and take it to the next level.
Job Responsibility
Own the Legal Services P&L and drive ambitious, sustained revenue and profit growth
Scale our probate, wills, and LPA - launching new digital products, improving customer journeys and outpacing the competition
Build and deepen strategic partnerships with charities, commercial organisations and digital platforms
Lead and inspire high-performing, cross-functional teams across legal, commercial, product and operations
Ensure robust compliance with FCA and SRA requirements while building a business that scales with confidence and rigour
Represent the business externally - with regulators, industry bodies and strategic partners
Requirements
Proven senior executive with full P&L accountability and a track record of scaling high-growth, customer-facing businesses - as Managing Director, COO or equivalent
Commercially hungry and results-driven
Legally trained - a qualified solicitor (England & Wales) with experience across probate, wills and LPAs and a clear understanding of regulated environments (FCA/SRA) is desirable. Or experience of managing services / working in a service organisation
Digitally savvy and data-driven - comfortable building and scaling consumer-facing digital products and using insight to drive decisions at pace
A natural partnership builder - with a track record of forging strategic relationships, particularly in the charity and philanthropic sectors
An inspiring communicator and leader who builds strong teams, sets a high bar and brings people with them on a demanding journey