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To lead OneMagnify India’s evolution into an AI-native powerhouse delivering platform-enabled services through world-class B2B digital experiences and thus becoming the Capability Hub for Global OneMagnify. As the Managing Director, you will be the primary architect of OneMagnify’s vision in India. This role blends operational leadership with forward-looking strategy: ensuring world-class delivery today while shaping scalable capabilities that expand OneMagnify’s global impact across AI, Data & Analytics, Digital Experience, Omni Channel, and Performance Marketing purpose-built for B2B growth.
Job Responsibility:
Strategic Leadership: Spearhead the evolution of the Chennai GCC, transitioning from a delivery center to a global Center of Excellence (CoE)
Operational Excellence: Accountable for planning, execution, and delivery of India-based projects, ensuring quality, timelines, margin, and client satisfaction
Productivity and Quality Excellence: Drive continuous improvement initiatives by leveraging AI technologies, optimizing delivery frameworks, and enhancing service quality across all verticals
Innovation & Capability Building: Foster a culture of innovation, turning ideas into new services and products
Cultural Steward & Strategic Talent Architect: Maintain and elevate our award-winning culture
Talent Strategy & People Leadership: Attract, grow, and retain top talent, positioning the GDC as a great place to work
Global Collaboration: Partner with US and EMEA leadership to ensure the India CoE is seamlessly integrated into the global client engagements and delivery lifecycle
Client & Stakeholder Engagement: Ensure high-value, cost-effective delivery services that meet client expectations for quality, speed, and proactive insights
Financial Management: Manage revenue, margin, utilization, and client satisfaction for Chennai-led engagements
Requirements:
Total Career Experience: 20+ years of overall experience in Digital Marketing, Marketing Services, and Data & Analytics (Sales & Marketing focus)
GCC Leadership: At least 8+ years leading or in a senior leadership role within an India-based GCC, specifically one focused on AI and advanced technology
Education: Advanced degree in Technical or Business Management
Scalability: Proven track record of scaling teams, driving operational excellence, and leading innovation initiatives
Experience managing large, diverse teams in a global context (preferably 1000+ employees)
AI/ML-First Mindset: Predictive Modeling, NLP, GenAI, and Agentic workflows in Marketing, and Personalization Engines
Data & Analytics: Deep fluency in Big Data architectures like Snowflake/Databricks, Cloud Data Warehousing, and Real-time Analytics
MarTech/AdTech: CDP (Customer Data Platforms), DSP/SSP, Marketing Automation, and Identity Resolution
Omnichannel: Proven ability to manage the integration of various marketing technologies into a cohesive Omnichannel platform
Commercial Acumen: Ability to link technical delivery to financial outcomes and margin growth
Cultural Steward: A leader who embodies the OneMagnify values and can nurture a high-performance, inclusive work environment
Strategic thinker with strong financial acumen and experience in margin management
Strong background in process engineering, automation, and digital transformation
Demonstrated ability to build and lead high-performing teams, develop talent, and foster a learning culture
Excellent stakeholder management and client engagement skills