Managing Director, CRM

• Partner with sales and GTM teams to drive the development of new business, and contribute to the building of new client relationships through expertise
• Prepare and present comprehensive proposals, scopes, and leads pitch meetings of all types and complexity levels across the organization
• Nurtures and cultivates long-term relationships with major clients, serving as a trusted advisor and advocate for client needs
• Provide hands-on, expert-level proactive cybersecurity assessment and transformation services to clients and deliver findings to CxO and/or Board of Directors
• Drive innovation in Unit 42’s proactive offerings by collaborating with cross-functional teams to bring new capabilities and services to market that leverage Palo Alto Networks products
• Advance the maturation of our existing proactive services
• Ensure the consistency and quality of our services and highest level of customer service
• Integrate threat intelligence into our services by deepening the feedback loop with Unit 42 Threat Intelligence team and telemetry
• Recruit and onboard world class CRM talent to support our growth goals
• Support the professional growth and development of our consultants through training and technical enablement
• Manage the productivity of a team through attainment of utilization targets
• Identify and execute strategies for service development, enablement, and process that result in the pull through of Palo Alto Networks products
• Amplify Unit 42s’ presence and credibility in the marketplace through thought leadership, including via speaking engagements, articles, whitepapers, and media exposure

• Bachelor's degree with 15 years of experience, Master's degree with 12 years of experience, PhD with 8 years of experience, or equivalent military experience
• Experience developing new business and building client relationships through demonstrated subject matter expertise, including preparing and presenting winning proposals and leading pitch meetings
• Has led cybersecurity advisory engagements for global enterprise customers, consistently delivering projects on time and on budget while exceeding client expectations
• Client services mindset and top-notch client management skills
• Experience as a senior-level team leader, including overseeing other director, senior, and mid-level analyst/consultant teams
• Ability to travel as needed to meet business demands
• Strong presentation, communication, and presentation skills with verifiable industry experience communicating at CxO and/or Board of Directors level
• Expert level of knowledge of applicable laws, compliance regulations, and industry standards as it relates to privacy, security, and compliance
• Technical proficiency in a wide range of cyber risk management services, including penetration testing, vulnerability assessments, and cybersecurity framework assessments, among others
• Experienced-based understanding of clients’ needs and desired outcomes in cybersecurity and risk management engagements
• Public speaking experience, demonstrated writing ability, including technical reports, business communication, and thought leadership pieces
• Operates with a hands-on approach to service delivery with a bias towards collaboration and teamwork
• Must be results-driven and strategic

• An advanced degree such as MS, MBA, or Juris Doctorate (JD) is a plus
• Cybersecurity industry certifications such as CISSP and/or CISM are a plus

restricted stock units and a bonus