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The Asia South Head of Custody is a senior leadership position with ownership of the product strategy, P&L performance, risk and control, client experience and operational excellence for Custody in the cluster. Custody is a critical part of the Investor Services (IS) business which in turn is a key component of the Citi Services franchise. The successful candidate will report to global head of the Custody business, and as the IS Product lead for the cluster will also have a matrix reporting line into the Asia South Services Head.
Job Responsibility
Own and deliver the Asia South Custody P&L, including revenue, profitability, RoTCE targets and balance sheet optimization
Drive productivity across top and bottom line
Execute revenue optimization
Formulate and implement Cluster level strategy to increase market share
Execute global strategic initiatives
Lead custody product differentiation and innovation efforts in the cluster
Drive thought leadership by working with industry associations and regulators to shape market evolution
Bring executive-level risk management mindset to business decisions and build a culture of risk management throughout Custody teams and partners in the cluster
Design and implement risk governance
Drive compliance and transparency
Partner with coverage team on client growth opportunities, through client solutioning, innovation and a clear articulation of the Custody and IS value proposition
Drive cross-sell and wallet share expansion
Elevate service excellence
Attract, motivate, develop, and retain talent across the Asia South Cluster
Navigate complex stakeholder matrices
Build Digital Product Manager capabilities
Requirements
Extensive experience in Investor Services within a global financial institution, with an emphasis on senior product management, business leadership, or P&L ownership roles
Deep familiarity with Asia South markets
Track record of formulating and executing business strategy at a multi-country or global level
Established track record of building and managing senior client relationships
Executive-level understanding of operational, regulatory, and market risks inherent in the Custody business
Comfortable driving data, technology, and AI agendas within a product context
Prior success operating within a large, highly-matrixed global organization
Thought leadership in Market & Regulatory Engagement