Managing Director – La Mare Hotel & Residences, Brickell Miami, FL Job at OysterLink (Miami)

Job Description

Our client is a prestigious, landmark luxury hotel and residences located in Miami, renowned for its exceptional service standards and innovative approach to hospitality. This establishment stands as a beacon in the luxury hospitality sector, offering world-class experiences to discerning travelers and residents alike. Known for blending opulence with personalized service, the property is positioned to become a market leader in luxury hospitality, offering a distinctive destination that embraces creativity, emotional engagement, and experiential differentiation. With a commitment to excellence across all facets of operation, the hotel and residences feature top-tier amenities, lifestyle offerings, and elevated food and beverage programs,... Show More

Job Responsibility

Provide visionary leadership and full accountability for all hotel and residential operations
Set and execute the strategic direction of the property in alignment with ownership objectives and brand standards
Lead and inspire the executive committee and department heads to achieve operational excellence and financial performance
Establish the property as a market leader in luxury hospitality through innovation, service excellence, and experiential differentiation
Lead the full critical path to opening, ensuring readiness across all departments
Oversee recruitment, training, systems implementation, vendor selection, and operational testing
Ensure seamless coordination between ownership, developers, designers, operators, and consultants
Drive pre-opening budgets, timelines, and service culture activation
Define and deliver an elite service philosophy that exceeds the expectations of luxury travelers and residents
Foster a culture of creativity, personalization, and emotional engagement across all guest and resident touchpoints
Champion innovation in service design, programming, amenities, and experiences to create a truly distinctive destination
Ensure consistent delivery of five-star standards while remaining agile, entrepreneurial, and guest-centric
Lead all financial performance, including budgeting, forecasting, profitability, and long-term financial planning
Oversee commercial strategy encompassing sales, marketing, revenue management, branding, and partnerships
Lead capital planning, asset management initiatives, and long-range investment strategies to protect and enhance asset value
Ensure disciplined cost management while supporting growth, innovation, and service excellence
Serve as the primary liaison with ownership and key stakeholders
Build trusted, transparent, and highly effective owner relationships
Provide clear reporting, strategic insight, and recommendations to ownership
Align operational decisions with ownership goals, return expectations, and long-term vision
Create and sustain a best-in-class associate culture rooted in purpose, inclusion, accountability, and pride
Attract, develop, and retain top hospitality talent across all disciplines
Champion leadership development, succession planning, and performance management
Act as a visible, inspiring leader who sets the tone for values, ethics, and service mindset
Lead the property’s Five Drivers of success, ensuring alignment and excellence across associate engagement, guest and resident experience, revenue growth and commercial performance, cost discipline and operational efficiency, asset value and long-term sustainability
Translate these drivers into measurable outcomes and daily operational focus
Leverage deep knowledge of the Miami luxury, hospitality, and real estate markets
Build strong relationships with community leaders, influencers, partners, and industry stakeholders
Position the property as a premier destination for luxury travelers, residents, and global tastemakers
Act as a brand ambassador locally, nationally, and internationally
Provide executive oversight of rooms operations, food and beverage concept and quality, sales and marketing, engineering and facilities, security and risk management, IT and digital innovation, human resources and compliance
Ensure all operations meet or exceed regulatory, safety, and brand standards

Requirements

Minimum of five (5) years of experience serving as a general manager, managing director, vice president of operations, or in a comparable senior leadership role within a luxury, lifestyle, or mixed-use hospitality environment
Extensive experience overseeing multi-department operations in a high-rise or full-service hotel environment
Strong financial skills including P&L oversight, forecasting, and revenue strategy
Proven success in luxury service leadership and team development
Ability to lead both hotel and residential service components
Exceptional communication and presentation skills
Bilingual (required): English and Spanish, with strong business communication skills including presenting to senior leadership, facilitating training sessions, and confidently engaging with ownership groups, franchise partners, and executive-level stakeholders

What we offer

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Personal Days
Discounts across company properties
Leadership development and promotion opportunities
Lump sum relocation assistance

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Managing Director – La Mare Hotel & Residences, Brickell Miami, FL

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