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Be part of a team that brings the best of Mastercard to our customers. The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this team is responsible for end-to-end solutions for a diverse global customer base. Centred on data-driven technologies and innovation, these services include consulting, innovation, data&analytics, marketing services, loyalty solutions, and more. Key customer segments include Financial Institutions, Fintech&Digital, Retail & Commerce, B2B, Acquiring, Small and Medium Enterprise (SME) and Government. The Manager, Fintech&Digital (F&D) Segment is a key role in the Segment function under the Business, Integration and Expansion team in Data & Services (“D&S”). Segments provide the strategic direction for vision, products and capabilities to meet market, competitive, and client partner needs and act as a customer-first steward for our business.
Job Responsibility:
Monitor market trends and customer needs and partner with New Product Development and Product Management organization to ensure our value proposition answers key customer needs and position Mastercard as a leader in this space
Ensure Go to Market readiness for F&D products and solutions, in partnership with the Product Management and Sales teams
Provide expertise to assist in crafting customer value propositions working with Marketing and Sales Teams
Provide Subject Matter Expertise for the F&D Practice – providing thought leadership around trends, segment needs, and growth strategies, organizing initiatives and projects to progress the Segment agenda, and monitoring performance of delivery
Track Segment growth and diversification targets globally and work with Finance and Analytics team to ensure accuracy of revenue data allocation to the F&D segment
Requirements:
Ability to operate in matrixed and distributed (global/regional/market) organizations
Previous experience in Fintech, Digital, Technology companies, consulting preferred
Previous experience in Product Management, Marketing preferred
Experience living and/or working in different countries preferred
Commercial acumen and experience working directly with customers
Ability to communicate at all levels internally and externally
Exceptional at relationship building, conveying credibility and confidence
Execution-oriented to drive the right outcomes for customers, partners and Mastercard
Structured and thorough, with excellent project and stakeholder management skills