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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Managers, IT Quality Assurance is located in Frisco, TX and will partner with accounting, IT, and other business departments to understand testing requirements.
Job Responsibility:
Plan, initiate, and manage information technology (IT) projects and lead and guide the work of technical staff
Onboard and train new staff members regarding testing approaches and standards
Improve testing processes through automation
Communicate project expectations to team and stakeholders effectively and efficiently
Allocate resources and participants needed to achieve project goals and timeline
Create and review IT test scenarios and validate and test results
Identify and manage project dependencies
Develop and deliver status reports, proposals, and presentations, as well as scheduled and ad hoc testing progress reports
Create IT/Application test strategies to support control test process
Create and maintain staffing plan to support existing and future work and project deliverables
Coach, mentor, and supervise project team members
Requirements:
Master’s degree in Computer and Information Technology, Technology Management, Mechanical Engineering, or related, and 3 years of relevant work experience
Bachelor’s degree in Computer and Information Technology, Technology Management, Mechanical Engineering, or related, and 5 years of relevant work experience
Planning, initiating, and managing IT projects, including leading technical teams, allocating resources, managing dependencies, and delivering project goals on time, with strong communication skills for stakeholder management. Tools and Technologies: Jira for project tracking, Confluence for documentation and collaboration, Microsoft Teams for communication, SharePoint for resource management, MS Excel for resource allocation and tracking
Designing, developing, and executing test strategies, test plans, and test cases for telecom billing, revenue accounting, and OSS systems, with proficiency in Agile methodologies and tools: Jira, Jira Align, qTest, and JAMA
Automation testing for back-end automation using tools: TOSCA, Subex, Power BI, along with improving testing processes through automation techniques
SQL and PL/SQL query development, financial reporting, data warehousing using Oracle, Teradata, Snowflake, Microsoft SQL, and troubleshooting defects in OSS, SAP, ERP, BI tools: Tableau, Power BI, ThoughtSpot, and APIs: REST and SOAP
SAP, CRM, Retail POS systems, web-based portals, and reverse logistics, combined with the ability to coach, mentor, and supervise team members to improve performance and project delivery
Artificial Intelligence (AI) concepts, experience serving as a Product Owner, and familiarity with Scrum Master responsibilities, including managing product backlogs, facilitating Agile ceremonies: Daily Stand-ups, Sprint Planning, Retrospectives, and ensuring alignment with business objectives using tools: Jira Align
At least 18 years of age
Legally authorized to work in the United States
What we offer:
Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Annual bonus or periodic sales incentive or bonus based on role