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Within the Banking and International risk and controls organization, this team drives operational resilience through sustaining and utilizing the dynamic Managers Control Self-Assessment (MCA) framework to manage risk into appetite. It actively shapes and implements the MCA as a vital tool to continuously assess and manage the inherent risk profile of the business and drive any required improvement to the control framework to mitigate risk into appetite. Committed to adaptability, the team ensures the MCA process evolves with real-world changes, proactively identifying emerging risks and solidifying control effectiveness across global operations. Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.
Job Responsibility:
Contribute to control activities of the Managers Control Self-Assessment (MCA) program, also known more generally within Financial Services as the Risk & Control Self-Assessment (RCSA)
Assist & oversee the MCA program, including quality oversight, and related reporting
Identify, analyze, and assess potential inherent risks, ensuring timely identification and remediation of significant control issues and operational events
Support the execution of the MCA in accordance with the Operational Risk Management (ORM) Policy & Framework, as well as applicable Policies, Standards, and Procedures
Develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
Regularly monitor key performance indicators (KPIs) and evaluate the effectiveness of risk and controls
Recommend enhancements or improvements as necessary to the Process, Risk and Control content of the MCA
Maintain a robust tracking and reporting MCA inventory of content including key metrics to provide visibility on the status of control gaps and MCA quality control processes
Drive MCA best practices, transformation, and execution consistency across business/functions
Requirements:
Minimum of 3-5 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Strong knowledge in the development and execution for controls
Proven experience in control related functions and implementing sustainable solutions
Understanding of compliance laws, rules, regulations, and best practices. A solid grasp of the principles in Citi’s Policies, Standards, and Procedures
Strong analytical skills to evaluate complex risk and control activities and processes
Solid verbal and written communication skills, with a demonstrated ability to engage at the senior management level
Exceptional problem-solving and decision-making skills
Ability to manage multiple tasks and priorities
Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
Bachelor's/University degree or equivalent experience
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities