Managers Control Self-Assessment (MCA) Sr. Analyst - AVP

• Help execute control activities in support of Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA)
• Assist in the MCA program, including the annual/semiannual/quarterly/monthly attestation, quality oversight, and related reporting
• Help identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events
• Execute MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
• Assist to develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
• Monitor key performance indicators (KPIs)
• Help provide recommendations to enhances or improve the MCA
• Support the MCA tracking and reporting inventory
• Continue to help drive MCA best practices, transformation, and execution consistency across business/functions
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards
• Input inherent risk attributes based on values determined by the business, ensuring the final inherent risk tier aligns with expectations
• Input control attributes to ensure the accuracy and completeness of the control inventory for Markets
• Facilitate the adoption of controls to Global Assessment Units (GAU)
• Map issues and regulations to controls to contribute to an accurate and complete Markets regulations inventory
• Assist in the detection and resolution of control breaks to facilitate adoption to Global Assessment Units (GAU) and ensure the completeness of GAU content
• Implement strategies to meet team targets and overall business objectives
• Identify and escalate system issues impacting team production and monitor their resolution until closure
• Participate in systems testing, identifying and meticulously recording any bugs or required system enhancements
• Implement streamlined processes to accelerate the deployment of controls and enable the efficient resolution of control breaks
• Identify and implement process automation initiatives
• Develop and institute a rigorous quality assurance process to guarantee the accuracy and integrity of all content deployments
• Ensure all process manuals and documentation are consistently updated, reflecting the latest procedures and best practices
• Act as a Subject Matter Expert (SME) on system functionality and design to identify the most efficient approach or strategy for deploying content and achieving targets
• Coordinate effectively with overseas counterparts to ensure seamless handoff of deliverables from Manila and vice versa
• Manage stakeholder communication and maintain strong stakeholder relationships across various stakeholder teams
• Assist in the recruitment, onboarding, and continuous mentoring of junior staff to build a high-performing team
• Support leadership in goal setting, performance monitoring, and conducting performance reviews, while assisting in the oversight of daily operations
• Deliver clear and concise reports on the status of completed work, providing accurate estimates for planned initiatives to support comprehensive target status reporting

• Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
• Ability to identify, measure, and manage key risks and controls
• Strong knowledge in the development and execution for controls
• Proven experience in control related functions in the financial industry
• Proven experience in implementing sustainable solutions and improving processes
• Understanding of compliance laws, rules, regulations, and best practices
• Understanding of Citi’s Policies, Standards, and Procedures
• Strong analytical skills to evaluate complex risk and control activities and processes
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
• Bachelor's/University degree or equivalent experience
• Proven project management and governance experience with a demonstrated ability to achieve and exceed critical milestones
• Experience in working with various risk and control systems and reporting requirements
• Experience in coaching and developing team members
• Experience in designing and implementing structured business/operational processes and business requirements documentation
• Strong Leadership skills
• Exceptional Communication skills, including the ability to seamlessly communicate complex technical issues to non-technical colleagues
• Strategic Planning and Organization abilities
• Excellent Problem-Solving and Decision-Making capabilities
• Proficiency in Conflict Resolution
• Strong interpersonal, influencing, and organizational skills to mobilize and motivate delivery in a co-operative and collaborative working environment across trading and support/infrastructure/control functions
• Strong proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint
• Flexibility to navigate change and adapt to new processes
• Technological skills, including experience with Artificial Intelligence (AI)

Proficiency in Workflow tools, Tableau for data visualization and reporting, and automation techniques

• Global Benefits
• support well-being, growth and work-life balance