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Risk Product Controls (International/Legal Entity) / AVP (C12). Independent Risk Management (IRM) oversees Citi’s risk governance framework and risk appetite, ensures all risks generated by the Firm’s businesses are measured, reviewed, and monitored on an ongoing basis. The role to join IRM’s Controls team providing product coverage as a cross-disciplinary controls lead for Legal entities, such as CBNA. You will be responsible for multiple activities within the Controls capabilities including control assessment & design, MCA management, Quality Assurance Monitoring & Testing, Audit/Reg Exam/Issue Management and/or Governance Reporting & Analysis for effective end to end oversight, design, implementation, and execution of controls. Individuals in this role may cover a broad range of in-business/function risk and control responsibilities rather than focusing on one specific area.
Job Responsibility
Manage Citi’s RCSA program (called Managers Control Assessment, or MCA) for CBNA
Oversee and support the application of risk policies and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Develop and maintain strong working relationships with in-Business & Function Risk / Control Leads and other key stakeholders
Build control monitoring procedures, including quality testing and reviews of operating effectiveness and sustainability
Facilitate control monitoring, including communication of expectations to control owners
Partner with control owners on inherent risk rationale and reassessment of rationale in accordance with monitoring results
Maintain controls for processes including ongoing evolution of controls in alignment with risk profile changes
Identify control weaknesses and assess root cause, partnering with control owners to determine appropriate risk response
Raise issues as appropriate to improve control design and execution, including determination of issue ownership
Support development and discussions related to annual, quarterly, and monthly risk assessments, residual risk analysis, and action plan creation
Produce analytics, status updates and monthly reporting to inform decision-making regarding control performance and potential enhancements
Recommend areas of focus for automation of manual controls
Contribute to a robust control environment and culture
Requirements
5-8 years of experience in risk management, compliance, audit, or other control-related functions in the financial services industry
Ability to identify, measure, and manage key risks and controls
Self-driven, fast learner with excellent communication skills, both verbal and written
Experience with change management programs/projects and initiatives to improve risk and control management at a large financial institution
Experience with design, re-design, or enhancing of control environments and risk and control self-assessment processes
Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently
Good understanding of Business Analysis and Project Management best practices preferred
Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
Demonstrated ability to think strategically, analytically, and creatively problem solve
Strong interpersonal skills, with evidence of working in collaboration across large organizations, including a proactive and 'no surprises' approach
History of proactively seeking opportunities to enhance and strengthen controls in a way that enhances risk management and oversight
Process re-engineering and improvement mindset with ability to identify and solve for root cause rather than symptoms
track record of problem-solving and approaching opportunities in a holistic way that breaks down organization silos
Experience constructively challenging others at all levels and across boundaries to deliver better results, as well as inviting constructive feedback
Proven results working across teams and boundaries, regardless of titles and roles, to deliver value to internal and external clients
Understanding of best-practice risk management techniques across the financial services industry
Proficiency in Word, Excel, PowerPoint, SharePoint, AI tools and capabilities
Good understanding of Data Concepts and experience using Business Process Management, Reporting & Analytical Tools
Bachelor’s/University degree and relevant certifications/advanced degrees preferred
Nice to have
Good understanding of Business Analysis and Project Management best practices preferred
Bachelor’s/University degree and relevant certifications/advanced degrees preferred